At a Glance
- Tasks: Manage daily transport tasks and communicate with drivers and customers.
- Company: Join Kuehne + Nagel, a leader in logistics with a supportive culture.
- Benefits: Enjoy competitive rewards, pension plans, and 24/7 support for your wellbeing.
- Other info: Flexible shifts and opportunities for career growth await you!
- Why this job: Make a real impact in logistics while developing your skills in a dynamic environment.
- Qualifications: Experience in transport or customer service, strong IT skills, and a team-oriented mindset.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to the Transport Team Leader, you will be responsible for the day-to-day execution and completion of transport tasks in support of the Domestic Transport Operation. This will require you to deal face to face, over the telephone with customers and drivers, as well as via Teams and through messaging devices with other departments and partners in the business. Note that there are shift rotations (08:00 - 16:50h, 09:00 - 17:15h, 10:00 - 18:15).
How you create impact:
- Communication with drivers and partners and first stage resolution of issues
- Maintain up to date and complete statuses in TMS
- Contribute to a safe working environment through the application of all relevant safety processes and recognised safe methods of working
- Maintain and improve customer and interdepartmental communication and working relationships
- Cooperate with colleagues to improve productivity and deliver excellent service
What we would like you to bring:
- Previous experience in a transport or logistics environment preferred
- Experience in customer facing roles
- Ability to think quickly and adapt to changing situations
- Strong IT literacy and confidence using digital systems
- Excellent organisational abilities and strong interpersonal skills
- A collaborative team mindset with a customer-focused approach
- Clear, effective written and verbal communication skills
What's in it for you:
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Road Logistics Cross Border Specialist employer: Kuehne+Nagel
Kuehne + Nagel is an exceptional employer that prioritises the well-being and growth of its employees. With a strong focus on collaboration and communication, the company fosters a supportive work culture where team members can thrive. Employees benefit from a comprehensive rewards scheme, access to a 24/7 employee assistance programme, and opportunities for professional development, all while working in a dynamic logistics environment that values safety and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Road Logistics Cross Border Specialist
✨Tip Number 1
Get to know the company! Research Kuehne + Nagel and understand their values and operations. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customers and drivers, being clear and effective is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Kuehne + Nagel.
We think you need these skills to ace Road Logistics Cross Border Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in transport or logistics, and don’t forget to showcase your customer-facing experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Road Logistics Cross Border Specialist role. Mention your ability to communicate effectively and adapt quickly to changing situations.
Show Off Your IT Skills:Since strong IT literacy is key for this role, make sure to mention any relevant digital systems you’ve used in the past. If you have experience with TMS, definitely highlight that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kuehne+Nagel
✨Know Your Logistics Stuff
Make sure you brush up on your transport and logistics knowledge. Understand the basics of cross-border operations and be ready to discuss any relevant experience you have. This will show that you're not just a candidate, but someone who genuinely understands the industry.
✨Communication is Key
Since the role involves a lot of communication with drivers and customers, practice articulating your thoughts clearly. Think about examples where you've successfully resolved issues or improved communication in previous roles. This will demonstrate your interpersonal skills and customer-focused approach.
✨Be Ready for Shift Talk
Familiarise yourself with the shift patterns mentioned in the job description. Be prepared to discuss your flexibility regarding these shifts and how you can manage your time effectively. Showing that you're adaptable will make you stand out.
✨Show Off Your IT Skills
Since strong IT literacy is crucial, be ready to talk about your experience with digital systems and TMS. If you have specific examples of how you've used technology to improve processes or communication, share those. It’ll highlight your confidence and capability in this area.
