Company description: Kühne Nagel (AG & Co.) KG Job description: ? Are you ready to build a rewarding, long-term career with a leading global logistics company? We are looking for a highly motivated Air Logistics Operational Care Specialist to join us in our Manchester office. You will be responsible for managing the coordination of shipments accurately and timely, meeting customer transit time requiremenents.
The Operational Care Specialist is part of a team (Operational Care Centers) responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, generating the required documentation, and monitoring each shipment, including deviation handling. How you create impact Manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables Follow the communication concept for effective communication with stakeholders Monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs Review and clarify customer instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies Immediately report problems, operational disputes or discrepancies to supervisors or managers Collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed Monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered Collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical Profile description: What we would like you to bring Experience in either freight forwarding or transport planning with key focus on airfreight Ability to understand and execute new processes Excellent knowledge of MS office features, especially excel Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines Perseverance and resistant to challenge This position is in shifts: From Tuesday until Friday 11.30pm until 8pm on site, Saturday 9 am until 5.30 pm home office.
We offer:
What's in it for you
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.
Air Logistics Operational Care Specialist in Ringway employer: Kuehne+Nagel
As an Air Logistics Warehouse Manager at our company, you will be part of a dynamic team that prioritises quality, safety, health, and the environment (QSHE) while fostering a culture of continuous improvement and customer focus. We offer a supportive work environment with opportunities for professional growth, competitive benefits, and a unique 4on 4off shift pattern that promotes work-life balance. Join us in delivering exceptional service and making a meaningful impact in the logistics industry.
