At a Glance
- Tasks: Coordinate QuickSTAT operations, ensuring smooth transport of vital goods worldwide.
- Company: Join Kuehne+Nagel, a global leader in logistics with a strong heritage.
- Benefits: Enjoy a contributory pension plan, discounts, and 24/7 support for your wellbeing.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real impact by delivering essential items that matter to people globally.
- Qualifications: Customer service experience and a knack for problem-solving are key.
The predicted salary is between 33509 - 40000 £ per year.
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises.
And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world.
At Kuehne+Nagel, our contribution counts in more ways than we imagine.
In this role, you’ll be responsible for overseeing and coordinating all Quick STAT operational activities, making sure everything runs smoothly and in line with company policies.
You’ll work closely with our Customer Service and Sales teams to deliver an excellent experience for our clients and ensure their needs are met.
Quick STAT operates 24/7, and this position has the following shift pattern - Wednesday, Thursday and Friday 08:00 -19:00 and Saturday 07:00 - 18:00h.
- How you create impact
- Work as part of the daily operations of the LHR Control Tower team.
- Managing daily email volumes in the Control Group inbox.
- Develop and implement customer focused operational policies and procedures
- Assist with complex and escalated Operational issues in accordance with the Operations Manager / Supervisor.
- Monitor accuracy of reporting and data base information
- Co-ordinate customer service projects and initiatives
- To ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures
- What we would like you to bring
- Experience in Customer Service
- Knowledge of freight forwarding is a plus
- Excellent understanding of World Geography and awareness of different time zones
- Excellent time management and problem solving skills
- Good communication skills and analytical ability
- Ability to take initiative
- What's in it for you
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise.
- contributory Kuehne+Nagel pension plan
- Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre
- employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling
All of this to help you live a happier and healthier life.
As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on.
At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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QuickSTAT - Air Logistics Healthcare Operational Care Specialist employer: Kuehne+Nagel
Kuehne+Nagel is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. Located in Staines-upon-Thames, our team enjoys a contributory pension plan and various well-being initiatives, fostering a supportive environment for those in the logistics sector. Join us to lead a dedicated team in Time Critical operations, where your leadership will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land QuickSTAT - Air Logistics Healthcare Operational Care Specialist
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Kuehne+Nagel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Kuehne+Nagel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Kuehne+Nagel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace QuickSTAT - Air Logistics Healthcare Operational Care Specialist
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Kuehne+Nagel:This is your chance to really connect with the team at Kuehne+Nagel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Kuehne+Nagel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Kuehne+Nagel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Kuehne+Nagel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Kuehne+Nagel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
