At a Glance
- Tasks: Manage transport requests and ensure smooth logistics operations for clients.
- Company: Join Kuehne Nagel, a leader in logistics with a supportive team culture.
- Benefits: Enjoy competitive rewards, pension plan, and 24/7 support for your wellbeing.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
- Why this job: Be part of an exciting logistics journey and make a real impact on customer service.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? You will execute first class services (e.g. transport management and requests & deviation management) according to joint and contractual agreements made with the customer. The role will be performed in Milton Keynes. You will learn in depth about the role, services and processes through involvement and performing system testing and work instructions creation.
How you create impact:
- Efficiently process bookings from clients and overseas agents on to the system.
- Provide operational support for the Freight Account Managers when required.
- Liaise with all relevant parties throughout the shipment to organise the movement of goods.
- Deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated.
- Process sales and purchase invoices of the branch.
- Work at all times to enable and develop a team culture.
- Complete any reasonable task requested of you by your supervisor/manager in a timely manner.
- When deemed necessary, aid in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained.
What we would like you to bring:
- Excellent communication and interpersonal skills, written and over the phone.
- Strong customer service focus.
- Able to use own initiative and work unsupervised as well as within the wider team.
What's in it for you:
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory KuehneNagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Road Logistics Customer Care & Operations Specialist in Milton Keynes employer: Kuehne+Nagel
Kuehne + Nagel is an exceptional employer located in Milton Keynes, offering a dynamic work environment where your contributions are valued and rewarded. With a strong focus on employee wellbeing, we provide comprehensive benefits including a contributory pension plan, access to a 24/7 employee assistance programme, and a unique Route 2 Rewards scheme that enhances your overall experience. Join us to be part of a supportive team culture that fosters personal and professional growth while making a meaningful impact in the logistics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Road Logistics Customer Care & Operations Specialist in Milton Keynes
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Kuehne+Nagel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Kuehne+Nagel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Kuehne+Nagel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Road Logistics Customer Care & Operations Specialist in Milton Keynes
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Kuehne+Nagel:This is your chance to really connect with the team at Kuehne+Nagel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Kuehne+Nagel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Kuehne+Nagel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Kuehne+Nagel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Kuehne+Nagel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
