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- Tasks: Manage marine cargo and liability claims while ensuring excellent customer support.
- Company: Join Kuehne + Nagel, a leader in logistics with a supportive team culture.
- Benefits: Competitive salary, bonus scheme, 26 days holiday, and private health insurance.
- Why this job: Make a real impact in claims handling and customer satisfaction.
- Qualifications: Experience in marine liability claims and strong communication skills required.
- Other info: Enjoy career growth opportunities and a focus on employee wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Company description:
Considering making an application for this job Check all the details in this job description, and then click on Apply.
Khne + Nagel (AG & Co.) KG
Job description:
? Are you experienced inmarineliability and cargoclaims handling? Do you thrive on providing excellentcustomer support while ensuring efficient claim processing? Join our team as a Marine Claims Technician and make a meaningful impact on our operations and customer satisfaction. As aMarineClaims Technician, you will handlemarinecargo and liability claims for the UK and Ireland, ensuring professional management,cost control, and customer retention. Your role will also involve active recoveries, reporting, and contributing to training and development within the organization.
How you create impact Managemarinecargo and liability claims with precision, maintaining accurate records through ourClaims ManagementSystem.
Provide transparency in claim statistics for management review.
Interface with insurers, solicitors, surveyors, and subcontractors to ensure seamless claims processes.
Conduct training sessions onclaims handling, transport law, andmarineliability.
Implement and maintain global claims procedures, identifying areas for optimization.
Advocate forcargo insuranceas a vital risk transfer mechanism.
Profile description:
What we would like you to bring Experience in marineliabilityclaims handling.
Strong knowledge of international and national transport law,maritime law, andmarineinsurance.
Proficiency in English with excellent communication and influencing skills.
Advanced organizational and analytical abilities, with a keen eye for detail.
Competency inMicrosoft Office applications(Word, Excel, PowerPoint, Access).
We offer:
What\’s in it for you This role is integral to the Nacora team and for the successful individual this is a superb opportunity to become a valued team member. For the successful individual, we are offering a competitive salary plus bonus scheme with 26 days holiday plus bank holidays, 2 volunteering days, life assurance and private health insurance. You can also join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
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Marine Claims Technician employer: Kuehne+Nagel
Contact Detail:
Kuehne+Nagel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine Claims Technician
✨Tip Number 1
Network like a pro! Reach out to people in the marine claims industry on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Marine Claims Technician role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of marine liability and cargo claims. We suggest creating a list of common interview questions and practising your answers. This way, you’ll feel confident and ready to impress!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether in person or virtually, make sure to highlight your experience with claims handling and your understanding of transport law. We want them to see how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to make an impact in the marine claims sector.
We think you need these skills to ace Marine Claims Technician
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Marine Claims Technician and how your experience aligns with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Highlight your experience in marine liability claims handling and your knowledge of transport law. We want to see how you can make an impact in our team, so be specific about your skills and achievements.
Show Off Your Communication Skills: Since this role involves interfacing with various stakeholders, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can convey information effectively.
Apply Through Our Website: Once you're ready, head over to our website to submit your application. It’s the best way to ensure we receive your details directly, and it shows us you’re serious about joining our team!
How to prepare for a job interview at Kuehne+Nagel
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of marine liability and cargo claims. Familiarise yourself with the specific processes and regulations that govern these claims, especially in the UK and Ireland. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Marine Claims Technician, you'll be interfacing with various stakeholders like insurers and solicitors. Prepare examples of how you've effectively communicated complex information in the past. Practising clear and concise explanations will demonstrate your ability to influence and support customers.
✨Highlight Your Organisational Skills
This role requires advanced organisational abilities, so come prepared with examples of how you've managed multiple claims or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will illustrate your attention to detail and efficiency.
✨Prepare for Training Questions
Since the role involves conducting training sessions, think about your experience in training others. Be ready to discuss how you've shared knowledge in the past, particularly around claims handling or transport law. This will show your capability to contribute to the team's development.
