Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a Customs Specialist for our Kegworth office. You will work within a team of Exception Management Specialists, working within defined processes and procedures, operating within service level agreements, and prioritizing accordingly. You will playa critical role in monitoring systems and other tools to identify, classify and resolve issues and exceptions efficiently. Working closely with key cross functional teams to gain feedback and apply learnings to be pro-active. Through root cause analysis put forward preventative actions to ensure operational excellence. Escalate complex and critical exceptions to the Exceptions Management Lead. Maintain accurate records of issues and of steps taken for resolution and provide reporting for analysis of resolution effectiveness. How you create impact
Identify exceptions within processes, systems, or transactions
monitor data and systems to detect anomalies, analyse, root cause, classify and prioritise based on severity & impact. To re-align processes and highlight system gaps for correction/improvement. Efficiently resolve exceptions & prevent recurrence
developing corrective actions for immediate resolution, collaborate with relevant teams to resolve in a timely manner, propose longer term improvements to prevent in future. Internal team audit support to ensure compliance. Take feedback on audit results and action to ensure consistency & improvement. Maintain effective communication regarding exceptions. Updating Exception Management Lead and any relevant stakeholders on exception status. Coordinate with all other relevant parties as required eg Customer, haulier and others. Provide support to team members and end users on exception handling procedures and standard customs tasks. Profile description: What we would like you to bring
Previous Customs experience Problem solving skills Stakeholder management. Managing expectations. This position is in shifts 4 days on 4 days off What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop.
26 days holidays plus
Customs Specialist- Maternity Cover in London employer: Kuehne+Nagel
As an Air Logistics Warehouse Manager at our company, you will be part of a dynamic team that prioritises quality, safety, health, and the environment (QSHE) while fostering a culture of continuous improvement and customer focus. We offer a supportive work environment with opportunities for professional growth, competitive benefits, and a unique 4on 4off shift pattern that promotes work-life balance. Join us in delivering exceptional service and making a meaningful impact in the logistics industry.
