At a Glance
- Tasks: Coordinate air freight shipments and deliver top-notch customer service in a fast-paced environment.
- Company: Join Kuehne+Nagel, a global leader in logistics with a strong heritage.
- Benefits: Grow within the industry, enjoy learning opportunities, and work in a supportive team.
- Other info: Dynamic role with opportunities for process improvement and career growth.
- Why this job: Make a real difference by transporting essential goods and contributing to people's lives.
- Qualifications: Strong communication skills and a customer-focused approach; logistics experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. You are not only delivering goods, you are making small and big moments possible for people all around the world.
We are looking for a motivated and customer-focused individual to join our Air Logistics Perishables team. You will support the coordination of air freight shipments while delivering excellent customer service in a fast-paced environment. This position operates on a rotating shift pattern of 4 days on followed by 4 days off.
How you create impact
- Deliver high levels of customer service and satisfaction
- Ensure accurate and timely processing of shipment documentation
- Build strong relationships with customers, carriers, and suppliers
- Coordinate bookings, collections, and deliveries efficiently
- Support smooth day-to-day operational activities
- Communicate effectively with internal and external stakeholders
- Identify opportunities to improve processes and operational efficiency
- Contribute positively to a collaborative and results-driven team environment
What we would like you to bring
- Air Logistics experience preferred but not essential
- Strong communication and organisational skills
- Ability to work under pressure and meet deadlines
- Confident working independently and within a team
- Good computer literacy and attention to detail
- Professional and customer-focused approach
- Interest in systems, IT, or AI is beneficial
What's in it for you
- Opportunity to grow within the Air Logistics industry
- Supportive and collaborative team environment
- Learning and development opportunities
- Exposure to international logistics operations
- A dynamic role with opportunities to contribute ideas and improvements
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
Air Logistics Perishables Customer Care Specialist in London employer: Kuehne+Nagel
At Kuehne+Nagel, we pride ourselves on being an exceptional employer, offering a supportive and collaborative team environment where your contributions truly matter. With opportunities for personal and professional growth within the dynamic Air Logistics sector, you will be part of a global leader that values innovation and efficiency while making a positive impact on people's lives through logistics. Our commitment to employee development, coupled with a unique rotating shift pattern that promotes work-life balance, makes Kuehne+Nagel an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Air Logistics Perishables Customer Care Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at Kuehne+Nagel. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching common questions related to air logistics and customer service. We want you to showcase your skills and how you can contribute to the team, so practice makes perfect!
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you've improved processes or handled tough situations. This will demonstrate your ability to thrive in a fast-paced environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team at Kuehne+Nagel.
We think you need these skills to ace Air Logistics Perishables Customer Care Specialist in London
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about delivering high levels of satisfaction.
Be Organised and Detail-Oriented:Since you'll be handling shipment documentation and coordinating logistics, it’s crucial to demonstrate your organisational skills. Share examples of how you've managed multiple tasks or projects efficiently.
Communicate Clearly:Effective communication is key in our fast-paced environment. Use your application to showcase your ability to communicate with different stakeholders, whether it's customers, suppliers, or team members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kuehne+Nagel
✨Know Your Logistics Basics
Brush up on the fundamentals of air logistics, especially regarding perishables. Understand the key processes involved in transporting goods and how they impact customer satisfaction. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you resolved issues or improved customer satisfaction. This is crucial for a role that focuses on building strong relationships with customers and stakeholders.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and deadlines, especially in a fast-paced environment. Share specific strategies you use to stay organised and efficient, as this will resonate well with the team’s need for smooth operational activities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within the Air Logistics sector. This shows your enthusiasm for the role and helps you gauge if the company aligns with your career aspirations.
