Apprenticeship Logistics in Liverpool

Logistics is the behind-the-scenes magic that keeps our world running smoothly. It's the process of moving goods from one place to another, ensuring that parcels arrive at our doors, supermarkets stay stocked, and our favourite foods are always available at restaurants. Whether it's your favourite popstar's concert gear or a football team's equipment, logistics makes it all happen, connecting us globally and making everyday life more convenient.

At Kuehne + Nagel we provide logistics solutions for business customers across the globe. We ensure that their goods are transported efficiently and reliably via air, sea, road and rail to where they need to be, meeting the unique needs of each and every one of our customers.

We are currently seeking a motivated and enthusiastic individual to join our Road Sales team in Liverpool. Our Road Logistics team at Kuehne + Nagel provide hundreds of customers with the services to move their goods across Europe. The sales team work directly to source, engage and maintain our customer base, ensuring that our customers' shipments are booked in efficiently and delivered on time. We work with a diverse customer base; you could find yourself shipping canoes to Croatia or shoes to Slovakia. Every day is different!

This role offers an exciting opportunity to showcase your sales skills, expand your professional network, and contribute to the company's growth strategy. You will receive comprehensive training and support to excel in a fast-paced and rewarding sales environment.

How you create impact:

• Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the Sales Level 4 Apprenticeship standard.
• You will work within a successful Sales team while learning everything you need to know to be a top sales performer whilst supported by your peers, your managers, and the apprenticeship team within Kuehne + Nagel.
• In the first part of your apprenticeship you will focus on getting to grips with delivering excellent customer service, and in the second part you will build on this foundation to develop specialist Sales skills - you will even be given your own Customer Service or Sales Account to manage!
• Beyond this, there is an opportunity for successful apprentices to secure a full-time sales position, as well as achieving bonuses and pay rises connected to the apprenticeship programme.

Over the two years you'll be learning how to:

• Efficiently process bookings from clients and overseas agents onto our system.
• Provide operational support for the Sales Managers when required.
• Liaise with all relevant parties throughout shipments to organise the movement of goods by providing exceptional customer service ensuring their satisfaction and retention.
• Deal with any issues that may arise during a shipment and ensure the client and/or Sales Manager is updated.
• Process sales and purchase invoices for the branch.
• Collaborate with colleagues and participate in meetings and training sessions.
• Make sales calls, engage and onboard new customers.
• Attend customer offsite meetings.
• Analyse sales performance statistics and prepare/deliver customer review meetings.

What we would like you to bring:

• The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 - 9 / A*-D (including Maths & English).
• Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and can communicate effectively with others.
• Good planning and organisation skills are important, and you will need the ability to multitask and be a self-starter.
• Previous use of Microsoft Outlook and Excel is beneficial.
• Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
• This is an entry-level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you.

What's in it for you:

• We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,600 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship.
• You will also receive attractive benefits and an Apprentice NUS discount card.
• You will be supported throughout your journey by a network of mentors, line managers and previous apprentices.

Key Information:

• Apprenticeship Contract: Fixed Term 2 years - Start date September 2026.
• Working hours: Monday - Friday 9.00am - 5.15pm.
• Place of work: On site in office.
• Recruitment Process:

• Step 1: Applications will be reviewed on a rolling basis.
• Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Talent Acquisition team.
• Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team.
• Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.