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For Companies At a Glance
- Tasks: Manage accounts, generate new business, and ensure customer satisfaction in logistics.
- Company: Join Kuehne+Nagel, a global leader in logistics with over 80,000 employees worldwide.
- Benefits: Enjoy flexible working options, a pension plan, and access to wellness resources.
- Why this job: Make a real impact in logistics while growing your career in a supportive environment.
- Qualifications: Experience in transport planning, excellent customer service skills, and teamwork ability required.
- Other info: Forces-friendly employer with a commitment to employee wellbeing and development.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about sales and looking to make a real impact in the world of logistics? We are seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics team. If you are driven to win new business, deliver exceptional service, and help our clients thrive, we want to hear from you!
YOUR ROLE
We are currently recruiting for a Freight Account Manager to join our highly successful, market-leading International Road Logistics team. Due to continued growth and investment, we are seeking a Sales Executive who will be responsible for generating new business and promoting our freight services to both potential clients and existing customers. This role will encompass full account management, from initial telesales through to delivery, with the Account Manager expected to drive profit growth through effective customer management. We are looking for enthusiastic, innovative, and motivated individuals with a genuine passion for sales. The ideal candidate will go the extra mile to understand the unique needs of each customer, providing a tailored account management service that adds real value to their business. The role also requires offering unrivalled accountability within the industry.
YOUR RESPONSIBILITIES
- To work within the Road logistics international operational team who are managing vehicles and shipments on behalf of mainly general cargo customers, for FTL and LTL, ensuring all necessary operational duties and functions are in accordance with specific working instructions and customer SOPs.
- Ensure customer excellence.
- Ensure full compliance in all aspects of the road freight import, export, cross trade and domestic distribution operation.
- Build relationships with all stakeholders.
- Build relationships with all colleagues to ensure a smooth operation.
- Operate Vehicles - with a comprehensive understanding of line haul routes, driving hours and other legislation.
YOUR SKILLS AND EXPERIENCES
- Experience with transport planning or understanding of it.
- Excellent Customer Service Skills.
- Knowledge of current Customs Procedures.
- Ability to work well as a team member.
- Ability to work in a fast-paced environment.
- Competent in MS Office.
GOOD REASON TO JOIN
If you would like to become a valued member of our team, we will make sure that you are rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefits information, recognition and its wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this is to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer that recognises the skills, expertise and value service leavers bring to our organisation.
ABOUT KUEHNE+NAGEL
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Joana Dias +49-30-403637-1308
Freight Account Manager in Basingstoke employer: Kuehne+Nagel
Contact Detail:
Kuehne+Nagel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Account Manager in Basingstoke
✨Tip Number 1
Familiarise yourself with the logistics industry, especially road freight. Understanding key terms and current trends will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the logistics sector. Attend industry events or join online forums to connect with others. This can lead to valuable insights and potential referrals that may give you an edge in the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or driven sales in previous roles. Highlighting your achievements will showcase your ability to deliver exceptional service and grow business, which is crucial for this position.
✨Tip Number 4
Research Kuehne+Nagel's values and recent developments. Being knowledgeable about the company will not only help you tailor your responses but also show your genuine interest in becoming a part of their team.
We think you need these skills to ace Freight Account Manager in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and logistics. Emphasise any previous roles where you successfully managed accounts or generated new business, as this is crucial for the Freight Account Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and logistics. Mention specific examples of how you've gone the extra mile for clients in the past and how you can add value to their business.
Highlight Customer Service Skills: Since excellent customer service is key for this role, ensure you provide examples of how you've effectively managed customer relationships and resolved issues in previous positions.
Showcase Relevant Knowledge: If you have experience with transport planning or knowledge of customs procedures, make sure to include this in your application. It will demonstrate your understanding of the logistics industry and its requirements.
How to prepare for a job interview at Kuehne+Nagel
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and recent developments in the logistics industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Demonstrate Your Sales Skills
As a Freight Account Manager, showcasing your sales experience is crucial. Prepare specific examples of how you've successfully generated new business or improved customer relationships in previous roles. Use metrics to quantify your achievements where possible.
✨Understand Logistics Operations
Familiarise yourself with key logistics concepts, especially related to road freight operations. Be ready to discuss transport planning, customs procedures, and how you can ensure compliance and customer excellence in your role.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the team dynamics, company culture, and growth opportunities within the organisation. This shows that you’re not just interested in the job, but also in how you can contribute to their success.
