At a Glance
- Tasks: Join a team to monitor and resolve customs exceptions efficiently.
- Company: Dynamic company with a strong focus on operational excellence.
- Benefits: Competitive pay, 26 days holiday, flexible working, and personal development opportunities.
- Other info: Enjoy a supportive environment with opportunities for career progression.
- Why this job: Make a real impact by improving processes and ensuring compliance in customs operations.
- Qualifications: Strong knowledge of customs operations and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Job description: You will be working within a team of Exception Management Specialists, working within defined processes and procedures, operating within service level agreements, and prioritizing accordingly, playing a critical role in monitoring systems and other tools to identify, classify and resolve issues and exceptions efficiently.
You will also be working closely with key cross functional teams to gain feedback and apply learnings to be pro-active as well as put forward preventative actions to ensure operational excellence through root cause analysis.
How you create impact Identify exceptions within processes, systems, or transactions and monitor data and systems to detect anomalies, analyse, root cause, classify and prioritise based on severity & impact.
Efficiently resolve exceptions & prevent recurrence developing corrective actions for immediate resolution, collaborate with relevant teams to resolve in a timely manner, propose longer term improvements to prevent in future.
Provide internal team audit support to ensure compliance.
Coordinate with all other relevant parties as required eg Customer, haulier and others.
Maintain accurate records of issues and of steps taken for resolution and provide reporting for analysis of resolution effectiveness.
Accurate tracking & reporting of exceptions.
Provide support to team members and end users on exception handling procedures and standard customs tasks.
Escalate complex and critical exceptions to the Exceptions Management Lead.
What we would like you to bring Strong knowledge of customs operations, export, transit, and compliance requirements.
Excellent communication skills, with the ability to engage effectively across teams and stakeholders.
Strong customer service focus and commitment to delivering high-quality support.
Proven ability to prioritize workload and manage multiple tasks in a fast-paced environment.
Exceptional attention to detail and accuracy in documentation and data management.
Strong analytical and problem-solving skills with a proactive approach to issue resolution.
Effective stakeholder management skills, with the ability to build collaborative relationships.
Flexible and adaptable, with the ability to respond to changing business needs.
What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.
You will be respected and valued if you work for us and have genuine opportunities to progress and develop. 26 days holidays plus bank holidays 2 volunteering days per year 3 x Life Assurance Option if you join the KN Route2 pension scheme A tailored personal development and training programme.
Trusted and empowered to deliver and be your best.
We are happy to talk about flexible working.
Please ask about alternative patterns of work at interview.
Enhanced Maternity/Paternity Leave Childcare Vouchers Cycle to work scheme Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation TPBN1_UKTJ
Customs Specialist in Castle Donington employer: Kuehne+Nagel
Kuehne+Nagel is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. Located in Staines-upon-Thames, our team enjoys a contributory pension plan and various well-being initiatives, fostering a supportive environment for those in the logistics sector. Join us to lead a dedicated team in Time Critical operations, where your leadership will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Specialist in Castle Donington
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Kuehne+Nagel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Kuehne+Nagel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Kuehne+Nagel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customs Specialist in Castle Donington
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Kuehne+Nagel:This is your chance to really connect with the team at Kuehne+Nagel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Kuehne+Nagel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Kuehne+Nagel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Kuehne+Nagel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Kuehne+Nagel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
