Sea Logistics Customer Experience Specialist in Belfast
Sea Logistics Customer Experience Specialist

Sea Logistics Customer Experience Specialist in Belfast

Belfast Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Optimise logistics processes and ensure timely deliveries of essential goods.
  • Company: Join Kuehne+Nagel, a leader in freight logistics with a meaningful mission.
  • Benefits: Enjoy competitive pay, health perks, and opportunities for growth.
  • Why this job: Make a real difference by ensuring vital supplies reach those in need.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Be part of a dynamic team that values your contributions.

The predicted salary is between 30000 - 42000 £ per year.

It's more than a job. When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The Customer Care Specialist will be part of a team within the Customer Care Location (CCL) responsible for direct interaction with our customers.

Sea Logistics Customer Experience Specialist in Belfast employer: Kuehne+Nagel

At Kuehne+Nagel, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our employees benefit from comprehensive training programmes and clear pathways for career advancement, all while contributing to meaningful projects that impact global logistics and healthcare. Located in a vibrant area, our team enjoys a supportive environment that values work-life balance and personal growth.
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Contact Detail:

Kuehne+Nagel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sea Logistics Customer Experience Specialist in Belfast

✨Tip Number 1

Network like a pro! Reach out to people in the logistics industry, especially those at Kuehne+Nagel. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Understand how your role as a Sea Logistics Customer Experience Specialist fits into their mission of ensuring vital deliveries. This will show you're genuinely interested!

✨Tip Number 3

Practice your communication skills! Since you'll be interacting directly with customers, being clear and confident is key. Role-play common customer scenarios with a friend to get comfortable.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Kuehne+Nagel.

We think you need these skills to ace Sea Logistics Customer Experience Specialist in Belfast

Customer Service Skills
Process Optimisation
Inventory Management
Logistics Coordination
Communication Skills
Problem-Solving Skills
Attention to Detail
Team Collaboration
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Sea Logistics Customer Experience Specialist role. Highlight relevant experience in logistics and customer care, and don’t forget to showcase any skills that align with optimising processes and ensuring efficient shipments.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about logistics and how your background makes you a perfect fit for our team. Be sure to mention how you can contribute to ensuring vital deliveries reach their destinations on time.

Showcase Your Communication Skills: As a Customer Experience Specialist, communication is key. In your application, demonstrate your ability to interact effectively with customers. Use clear and concise language, and maybe even share an example of a time you resolved a customer issue successfully.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Kuehne+Nagel

✨Know Your Logistics

Familiarise yourself with the basics of freight logistics and operations. Understand how inventory and shipments are managed, and be ready to discuss how your skills can optimise these processes.

✨Customer Interaction Skills

Since the role involves direct interaction with customers, prepare examples of how you've successfully handled customer queries or complaints in the past. Show that you can communicate effectively and empathetically.

✨Highlight Your Impact

Think about how your work contributes to larger goals, like ensuring vital medicines reach patients on time. Be prepared to share specific instances where your efforts made a difference in previous roles.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s logistics processes and customer care strategies. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.

Sea Logistics Customer Experience Specialist in Belfast
Kuehne+Nagel
Location: Belfast
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  • Sea Logistics Customer Experience Specialist in Belfast

    Belfast
    Full-Time
    30000 - 42000 £ / year (est.)
  • K

    Kuehne+Nagel

    5000+
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