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- Tasks: Join our Customs team to manage international trade and ensure compliance while gaining hands-on experience.
- Company: Kuehne+Nagel is a global leader in logistics, facilitating efficient movement of goods worldwide.
- Benefits: Enjoy a competitive salary, bonuses, an NUS discount card, and support from mentors throughout your apprenticeship.
- Why this job: Be part of a dynamic team, learn valuable skills, and make a real impact in global commerce.
- Qualifications: Five GCSEs at grades 3-9/A*-D including Maths and English; strong work ethic and communication skills required.
- Other info: This is a fixed-term, entry-level apprenticeship based in East Midlands Gateway, with a supportive learning environment.
Come and join our Customs team and gain hands-on experience in managing international trade regulations, ensuring compliance, and facilitating the efficient movement of goods across borders. Customs plays a vital role in overseeing imports and exports, preventing illegal trade, and supporting global commerce.
We are currently seeking a motivated and enthusiastic individual to join our Customs team at our Site in East Midlands Gateway. The team works with our customers, other Kuehne+Nagel offices, overseas agents, and service providers to ensure the successful transportation and delivery of our customers' goods. We work with a diverse customer base; you could find yourself shipping canoes to Croatia or shoes to Slovakia. Every day is different!
This is not just another job; it's an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!
How you create impactOur 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the International Freight Forwarding Level 3 Apprenticeship standard. You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.
Over the two years you'll be learning how to:
- Customs Compliance
- Complete all import and export entries and fulfil relevant customs formalities accurately and within required timeframes.
- Ensure compliance by reviewing and maintaining up-to-date HMRC authorisations.
- Manage financial exposure by tracking CCG liabilities and ensuring guarantees remain sufficient and valid.
- Support internal audits by upholding accurate documentation, proper declarations, and compliance with customer instructions, company policies, and national regulations.
- Information Management
- Maintain the seamless flow of information through internal systems to ensure operational continuity and data integrity.
- Documentation Accuracy
- Ensure all documentation is prepared and submitted with a high degree of accuracy, adhering to regulatory and client-specific requirements.
- Customer Service Excellence
- Deliver a high standard of customer service by responding promptly to inquiries and proactively resolving issues.
- Adherence to Standard Operating Procedures & Service Level Agreements
- Operate within customer-specific Standard Operating Procedures (SOPs) and meet or exceed defined Service Level Agreements (SLAs).
- Operational Efficiency
- Demonstrate strong time management, problem-solving, and prioritisation skills to handle multiple tasks effectively in a fast-paced environment.
- Business process mapping
- Analyse, design, and document business processes to improve workflow efficiency and support continuous operational improvement.
- Identify bottlenecks and areas for optimisation, ensuring alignment with operational priorities and regulatory requirements.
- Collaborate with stakeholders to define process improvements and implement streamlining for best practice for streamlined operations.
The minimum entry requirement for this apprenticeship is five GCSEs at grades 3 - 9 / A*-D including Maths and English. Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and can communicate effectively with others. Good planning and organisation skills are important, and you will need the ability to multitask and be a self-starter. Previous use of Microsoft Outlook and Excel is beneficial.
Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years. This is an entry-level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies.
Key Information:- Apprenticeship Contract: Fixed Term 2 years
- Working hours: Monday - Friday Days - 37.5hrs per week
- Place of work: On Site - East Midlands Gateway (DE74 2BB) - please check location to ensure it is commutable
- Step 1: Applications will be reviewed on a rolling basis.
- Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Talent Acquisition team. This is a great opportunity to find out more about the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
- Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team.
- Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.
We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that's not all! You will also receive attractive benefits and an Apprentice NUS discount card.
We understand that starting a new job can be daunting, but don't worry! You will be supported throughout your journey by a network of mentors, line managers, and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey.
Don't miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.
Apprentice - Customs Specialist in Derby employer: Kuehne+Nagel
Contact Detail:
Kuehne+Nagel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice - Customs Specialist in Derby
✨Tip Number 1
Familiarise yourself with international trade regulations and customs compliance. Understanding the basics of how customs work will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Research Kuehne+Nagel and their operations. Knowing about their services, customer base, and recent news can help you tailor your conversation during the telephone screening and demonstrate your enthusiasm for joining their team.
✨Tip Number 3
Prepare questions to ask during your interview. This shows that you are proactive and engaged. Consider asking about the team dynamics or what a typical day looks like for an apprentice in the Customs team.
✨Tip Number 4
Practice your communication skills. Since the role involves working with various stakeholders, being able to articulate your thoughts clearly and confidently will be crucial during both the telephone screening and the onsite interview.
We think you need these skills to ace Apprentice - Customs Specialist in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Customs Specialist role. Emphasise any customer service experience, organisational skills, and your ability to multitask.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship and explains why you are a great fit for the Customs team. Mention specific aspects of the job description that excite you and how you can contribute.
Highlight Relevant Qualifications: Clearly state your GCSE qualifications, especially in Maths and English, as these are minimum entry requirements. If you have any additional certifications or relevant coursework, be sure to include them.
Prepare for the Screening Call: Before the telephone screening call, think about why you want to join Kuehne+Nagel and what you can bring to the role. Prepare to discuss your interest in customs compliance and international trade.
How to prepare for a job interview at Kuehne+Nagel
✨Research the Company
Before your interview, take some time to learn about Kuehne+Nagel and their Customs team. Understand their role in international trade and the specific services they offer. This will help you demonstrate your enthusiasm and knowledge during the interview.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, be prepared to discuss any previous experiences where you've successfully resolved issues or provided support. Highlight your communication skills and ability to work with diverse customers.
✨Demonstrate Your Organisational Skills
The job requires strong planning and organisation skills. Be ready to share examples of how you've managed multiple tasks or projects effectively in the past. This will show that you can handle the fast-paced environment of customs operations.
✨Ask Thoughtful Questions
At the end of the interview, make sure to ask insightful questions about the apprenticeship programme, the team dynamics, or the challenges faced in customs compliance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
