At a Glance
- Tasks: Coordinate air freight shipments and deliver top-notch customer service.
- Company: Join the dynamic team at Kuehne + Nagel, a leader in logistics.
- Benefits: Enjoy growth opportunities, a supportive team, and learning experiences.
- Other info: Fast-paced environment with a rotating shift pattern for flexibility.
- Why this job: Make an impact in international logistics while developing your skills.
- Qualifications: Experience in air logistics, strong communication, and organisational skills.
The predicted salary is between 23850 - 29150 £ per year.
We are looking for a motivated and customer-focused individual to join our Air Logistics team. You will support the coordination of air freight shipments while delivering excellent customer service in a fast-paced environment. This position operates on a rotating shift pattern of 4 on 4 off (20:00 - 08:00h).
How you create impact
- Deliver high levels of customer service and satisfaction
- Ensure accurate and timely processing of shipment documentation
- Build strong relationships with customers, carriers, and suppliers
- Coordinate bookings, collections, and deliveries efficiently
- Support smooth day-to-day operational activities
- Communicate effectively with internal and external stakeholders
- Identify opportunities to improve processes and operational efficiency
- Contribute positively to a collaborative and results-driven team environment
What we would like you to bring
- Air Logistics Export experience
- Strong communication and organisational skills
- Ability to work under pressure and meet deadlines
- Confident working independently and within a team
- Good computer literacy and attention to detail
- Professional and customer-focused approach
- Interest in systems, IT, or AI is beneficial
What's in it for you
- Opportunity to grow within the Air Logistics industry
- Supportive and collaborative team environment
- Learning and development opportunities
- Exposure to international logistics operations
- A dynamic role with opportunities to contribute ideas and improvements
Air Logistics Customer Care Specialist - Export employer: Kuehne+Nagel
Kuehne+Nagel is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. Located in Staines-upon-Thames, our team enjoys a contributory pension plan and various well-being initiatives, fostering a supportive environment for those in the logistics sector. Join us to lead a dedicated team in Time Critical operations, where your leadership will make a meaningful impact.
