Continuous Improvement Facilitator (Green belt) in Telford

Oversee and support Lean Principles at site level through the basic tools that Lean Six Sigma methodology offers. The site Facilitator is a key representative of Continuous Improvement culture that every site needs to embrace.

In the role of the continuous improvement Facilitator you will be responsible for driving improvement and operational excellence across the site. You will lead Kaizen initiatives and Green Belt projects, while actively supporting the teams with Production System standards such as 5S, visual management, and standardised work instructions. You will be responsible for delivering training programs including Production System Awareness and White Belt, coaching and mentoring participants through to certification, and ensuring consistent understanding of audit requirements and lean principles throughout the organisation. Beyond training, the role involves facilitating DDVSA and other lean events, supporting daily performance management routines, and helping teams identify and track key metrics via SQCDEP boards.

The successful candidate will support the operation to manage idea and suggestion systems to foster employee engagement, monitor visual management standards, and provide feedback when performance dips below expectations. You will also contribute to client presentations, develop business cases for innovation, and take proactive steps to elevate site excellence levels along with maintaining and updating the CI tracker to ensure alignment with key milestones. This position calls for strong organisational skills, attention to detail, a strong focus on productivity, and a collaborative approach to problem-solving.

How you create impact

• Understand operational KPIs and impact on the operation.
• Contribute to culture change across the business.
• Coach and Mentor trained colleagues in CI.
• Maintain accurate records and manage resources efficiently.
• Follow the escalation process where there is any deviation from the standard process.
• Identify productivity improvements.
• Deliver yearly savings target.

Adopt and promote KN Behaviours

Adhere to company standards as detailed in the Code of Conduct Policy. Comply with all instructed Safe Working Practices including the reporting of all accidents and incidents within the workplace.

What we would like you to bring

• LSSGB trained / certified.
• 1-2 years Contract Logistics knowledge.
• 1-2 years Lean Six Sigma specialist.
• Financial management experience and commercial awareness.
• Minitab knowledge.
• Organisational and problem solving skills along with a high level of attention to detail.
• Analytical skills, able to identify trends and make recommendations.
• Strong influencing skills across all levels of the business both within and outside your control.
• Experience of working to agreed targets.
• Experienced in driving and managing change.

What's in it for you

If you would like to become a valued member of our team, we will ensure you are rewarded for your commitment and expertise. You will receive 26 days of annual leave plus bank holidays, with the opportunity to earn additional days through service. You can join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme, which offers discounts, benefit information, recognition, and access to a wellbeing centre. We care for our colleagues and their immediate families through our employee assistance programme, which provides 24/7 access to GPs, legal and financial advice, and mental health counselling. All of this is designed to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

When applying

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted. Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks.