Operations Support Co-Ordinator

Operations Support Co-Ordinator | Telford | JR2504_0016

Develop your skills in this newly created position, grow, develop and learn.

YOUR ROLE

Our Systems Support team proactively ensures all systems are in place and thoroughly tested to support our business objectives. They manage the day-to-day operations of Operational Systems Excellence, oversee Operational Systems Projects, and address support requirements. The team takes pride in delivering Dispatcher Testing and Training, along with their many other areas of expertise.

YOUR RESPONSIBILITIES

• Manage daily team operations, including maintaining employee records such as absence, holiday, Time and Attendance, and Training
• Review colleagues\’ development needs and identify suitable growth paths
• Support Dispatcher Training needs and ensure all training documents are created and maintained according to current processes
• Create and maintain Work Instructions aligned with current procedures
• Assist the warehouse with Business Requirements definition and support the Programme Team with proposals as needed
• Handle UAT testing requirements, ensuring documentation and execution follow the testing plan
• Support the BAU change request process, including relevant documentation

YOUR SKILLS AND EXPERIENCES

• Preferred (not essential) experience with Dispatcher systems/WCS/JIRA/Workday/SMART
• Strong analytical skills and supervisory experience preferred
• Understanding of warehouse practices such as receipting, allocation, picking, and loading
• Knowledge of Warehouse Distribution and Support Functions system touchpoints and practices
• Leadership qualities and strong organizational skills

Please note that by applying, you agree to participate in employment screening, including criminal record checks and identity validation. Successful applicants will be asked to provide necessary information and documentation. Appointment is conditional upon satisfactory results of these checks.

GOOD REASON TO JOIN

We offer a comprehensive benefits package, including 26 days of annual leave plus bank holidays, with options to earn additional days. You can join our contributory pension plan and benefit from the Route 2 Rewards scheme, which offers discounts, recognition, and wellbeing resources. We support our colleagues and their families through our employee assistance programme, providing access to GPs, legal and financial advice, and mental health support. As a Gold Covenant employer, we are proud to be forces-friendly, valuing the skills and experience of service leavers.

ABOUT KUEHNE+NAGEL

With over 80,000 employees across approximately 1,300 locations in over 100 countries, Kuehne+Nagel is one of the world\’s leading logistics companies.

CONTACT

UK Resourcing
UK.Resourcing@kuehne-nagel.com

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