At a Glance
- Tasks: Handle marine cargo and liability claims while ensuring excellent customer support.
- Company: Join Nacora, a supportive team focused on marine claims management.
- Benefits: Competitive salary, bonus scheme, 26 days holiday, and private health insurance.
- Other info: Enjoy career growth, volunteering days, and a focus on wellbeing.
- Why this job: Make a real impact in marine claims and enhance customer satisfaction.
- Qualifications: Experience in marine liability claims and strong knowledge of transport law.
The predicted salary is between 30000 - 40000 £ per year.
Are you experienced in marine liability and cargo claims handling? Do you thrive on providing excellent customer support while ensuring efficient claim processing? Join our team as a Marine Claims Technician and make a meaningful impact on our operations and customer satisfaction.
As a Marine Claims Technician, you will handle marine cargo and liability claims for the UK and Ireland, ensuring professional management, cost control, and customer retention. Your role will also involve active recoveries, reporting, and contributing to training and development within the organization.
How you create impact
- Manage marine cargo and liability claims with precision, maintaining accurate records through our Claims Management System.
- Provide transparency in claim statistics for management review.
- Interface with insurers, solicitors, surveyors, and subcontractors to ensure seamless claims processes.
- Conduct training sessions on claims handling, transport law, and marine liability.
- Implement and maintain global claims procedures, identifying areas for optimization.
- Advocate for cargo insurance as a vital risk transfer mechanism.
What we would like you to bring
- Experience in marine liability claims handling.
- Strong knowledge of international and national transport law, maritime law, and marine insurance.
- Proficiency in English with excellent communication and influencing skills.
- Advanced organizational and analytical abilities, with a keen eye for detail.
- Competency in Microsoft Office applications (Word, Excel, PowerPoint, Access).
This role is integral to the Nacora team and for the successful individual this is a superb opportunity to become a valued team member. For the successful individual, we are offering a competitive salary plus bonus scheme with 26 days holiday plus bank holidays, 2 volunteering days, life assurance and private health insurance. You can also join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Nacora Marine Claims Technician employer: Kuehne Nagel
At Nacora, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee growth and development. As a Marine Claims Technician, you will benefit from a competitive salary, generous holiday allowance, and access to our comprehensive wellbeing programme, ensuring a fulfilling work-life balance. Our commitment to recognising the skills of service leavers and providing ongoing training opportunities makes us a standout choice for those seeking meaningful and rewarding employment in the marine claims sector.
StudySmarter Expert Advice🤫
We think this is how you could land Nacora Marine Claims Technician
✨Tip Number 1
Network like a pro! Reach out to folks in the marine insurance and claims industry. Attend events, join online forums, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in marine liability claims and your knowledge of transport law. Be ready to share specific examples of how you've handled claims efficiently and improved processes.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to marine claims handling. Think about how you can demonstrate your analytical abilities and attention to detail. Practice makes perfect, so consider doing mock interviews with friends or mentors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. So, go ahead and submit your application today!
We think you need these skills to ace Nacora Marine Claims Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in marine liability and cargo claims handling. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about marine claims and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills:Since this role involves interfacing with various stakeholders, make sure your application reflects your excellent communication abilities. Whether it’s through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kuehne Nagel
✨Know Your Claims Inside Out
Make sure you brush up on marine liability and cargo claims handling before the interview. Familiarise yourself with common scenarios and how to manage them effectively, as this will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
Since the role involves interfacing with various stakeholders like insurers and solicitors, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated complex information in the past to demonstrate your influencing skills.
✨Be Ready to Discuss Transport Law
Dive into the specifics of international and national transport law, as well as maritime law. Be prepared to discuss how these laws impact claims handling and provide examples of how you've applied this knowledge in previous roles.
✨Highlight Your Organisational Skills
The role requires advanced organisational abilities, so come prepared with examples of how you've managed multiple claims or projects simultaneously. Discuss any systems or tools you've used to maintain accuracy and efficiency in your work.
