At a Glance
- Tasks: Manage customer requests and ensure a top-notch service experience.
- Company: Join Kuehne + Nagel, a leader in logistics with a supportive team.
- Benefits: Enjoy competitive pay, career growth, and a vibrant work culture.
- Other info: Dynamic role with opportunities to learn and grow in the logistics field.
- Why this job: Be the voice of the customer and make a real difference in logistics.
- Qualifications: Strong Excel skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Kuehne + Nagel is seeking a Sea Logistics Export Customer Care Specialist for their Newcastle office.
The role focuses on ensuring a positive customer experience through proactive service and problem solving.
Key responsibilities include managing customer requests, ensuring compliance with standards, and conducting root cause analysis on service deviations.
Candidates should have excellent Excel skills and a strong customer service orientation.
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We think you need these skills to ace Sea Logistics Customer Care Expert in Leeds
Customer Service Orientation
Proactive Service
Problem Solving
Compliance Management
Root Cause Analysis
Excel Skills
Communication Skills
