Air Logistics Perishables Customer Care Specialist in Hatton

Air Logistics Perishables Customer Care Specialist in Hatton

Hatton Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Kuehne Nagel

At a Glance

  • Tasks: Coordinate air freight shipments and deliver top-notch customer service.
  • Company: Join Kuehne+Nagel, a global leader in logistics with a strong heritage.
  • Benefits: Grow within the industry, enjoy a supportive team, and access learning opportunities.
  • Other info: Dynamic role with opportunities to contribute ideas and improve processes.
  • Why this job: Make a real difference by transporting essential goods and supporting global connections.
  • Qualifications: Strong communication skills and a customer-focused approach; experience in logistics is a plus.

The predicted salary is between 31500 - 38500 £ per year.

It's more than a job. As a member of the Freight Forwarding team at Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. By transporting medicines, toys, and important machine parts, you are not only delivering goods, but also making small and big moments possible for people all around the world.

We are looking for a motivated and customer-focused individual to join our Air Logistics Perishables team. You will support the coordination of air freight shipments while delivering excellent customer service in a fast-paced environment.

Rotation: 4 on 4 off (20:00 - 08:00h)

How you create impact:

  • Deliver high levels of customer service and satisfaction
  • Ensure accurate and timely processing of shipment documentation
  • Build strong relationships with customers, carriers, and suppliers
  • Coordinate bookings, collections, and deliveries efficiently
  • Support smooth day-to-day operational activities
  • Communicate effectively with internal and external stakeholders
  • Identify opportunities to improve processes and operational efficiency
  • Contribute positively to a collaborative and results-driven team environment

What we would like you to bring:

  • Air Logistics experience preferred but not essential
  • Strong communication and organisational skills
  • Ability to work under pressure and meet deadlines
  • Confident working independently and within a team
  • Good computer literacy and attention to detail
  • Professional and customer-focused approach
  • Interest in systems, IT, or AI is beneficial

What's in it for you:

  • Opportunity to grow within the Air Logistics industry
  • Supportive and collaborative team environment
  • Learning and development opportunities
  • Exposure to international logistics operations
  • A dynamic role with opportunities to contribute ideas and improvements

Who we are: Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions, or support our local communities, your career will contribute to more than you can imagine.

Air Logistics Perishables Customer Care Specialist in Hatton employer: Kuehne Nagel

Kuehne + Nagel is an exceptional employer that fosters a vibrant work culture where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities tailored to enhance your skills in the logistics sector. Located in a dynamic environment, our team enjoys competitive benefits and the chance to make a meaningful impact in the world of international road logistics.

Kuehne Nagel

Contact Details:

Kuehne Nagel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Air Logistics Perishables Customer Care Specialist in Hatton

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Kuehne Nagel and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Kuehne Nagel!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Kuehne Nagel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Air Logistics Perishables Customer Care Specialist in Hatton

Customer Service
Air Logistics Experience
Communication Skills
Organisational Skills
Ability to Work Under Pressure
Deadline Management
Computer Literacy

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Kuehne Nagel:This is your chance to really connect with the team at Kuehne Nagel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Kuehne Nagel

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Kuehne Nagel.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Kuehne Nagel that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Kuehne Nagel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!