Customs Specialist- Maternity Cover

Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a Customs Specialist for our Kegworth office. You will work within a team of Exception Management Specialists, working within defined processes and procedures, operating within service level agreements, and prioritizing accordingly. You will playa critical role in monitoring systems and other tools to identify, classify and resolve issues and exceptions efficiently. Working closely with key cross functional teams to gain feedback and apply learnings to be pro-active. Through root cause analysis put forward preventative actions to ensure operational excellence. Escalate complex and critical exceptions to the Exceptions Management Lead. Maintain accurate records of issues and of steps taken for resolution and provide reporting for analysis of resolution effectiveness. All potential applicants are encouraged to scroll through and read the complete job description before applying. How you create impact Identify exceptions within processes, systems, or transactions monitor data and systems to detect anomalies, analyse, root cause, classify and prioritise based on severity & impact. To re-align processes and highlight system gaps for correction/improvement. Efficiently resolve exceptions & prevent recurrence developing corrective actions for immediate resolution, collaborate with relevant teams to resolve in a timely manner, propose longer term improvements to prevent in future. Internal team audit support to ensure compliance. Take feedback on audit results and action to ensure consistency & improvement. Maintain effective communication regarding exceptions. Updating Exception Management Lead and any relevant stakeholders on exception status. Coordinate with all other relevant parties as required eg Customer, haulier and others. Provide support to team members and end users on exception handling procedures and standard customs tasks. Profile description: What we would like you to bring Previous Customs experience Problem solving skills Stakeholder management. Managing expectations. This position is in shifts 4 days on 4 days off What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. 26 days holidays plus bank holidays 2 volunteering days per year 3 x Life Assurance Option if you join the KN Route2 pension scheme A tailored personal development and training programme. Trusted and empowered to deliver and be your best. We are happy to talk about flexible working. xsngvjr Please ask about alternative patterns of work at interview. Enhanced Maternity/Paternity Leave Childcare Vouchers Cycle to work scheme Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation