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For Companies At a Glance
- Tasks: Support customs operations and provide top-notch customer service.
- Company: Join Kuehne+Nagel, a global leader in logistics with a meaningful mission.
- Benefits: Enjoy competitive rewards, pension plans, and 24/7 support for your wellbeing.
- Why this job: Make a real impact by facilitating the transport of life-changing medical devices.
- Qualifications: Experience in customs and excellent communication skills are essential.
- Other info: Be part of a supportive team with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
It\’s more than a job
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team\’s success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.
Your role is to support all administrative activities within the Customs Department to enable the servicing of internal stakeholders and external customers. A significant aspect of this role is working to contractual terms with a range of customers.
How you create impact
- Preparation and presentation of Import/Export Customs Documentation.
- Provide high quality customer service to both internal stakeholders & our customers
- Control and distribution of all relevant documentation.
- Resolution of Customer queries/issues via email and telephone/root cause analysis, corrective & preventative actions
- Work within Customer SOPs
- Mailbox Management – incoming entry requests/other incoming communications
- Perform data validity check
- Escalate deviations to SOP to External Customs Manager
What we would like you to bring
- Experience in customs and good understanding of customs procedures
- Experience in a customer facing role
- Comprehensive computer skills, including Word and Excel
- Excellent communication skills – both verbal and written
- Good problem solving skills and ability to work with tight deadlines
- High level attention to detail
What\’s in it for you
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Who are we
Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
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Customs Specialist - maternity cover FO-ZZ employer: Kuehne + Nagel AS
Contact Detail:
Kuehne + Nagel AS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Specialist - maternity cover FO-ZZ
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customs Specialist - maternity cover FO-ZZ
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customs knowledge and customer service experience to show us you're the perfect fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role at Kuehne+Nagel. Share specific examples of how you've tackled similar challenges in the past, especially in customs and customer-facing roles.
Show Off Your Attention to Detail: Since attention to detail is key for this position, make sure your application is free from typos and errors. A polished application shows us you care about quality and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Kuehne + Nagel AS
✨Know Your Customs Inside Out
Make sure you brush up on customs procedures and regulations before the interview. Being able to discuss specific import/export documentation and how it impacts customer service will show that you're not just familiar with the role, but genuinely interested in making a difference.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer queries or issues in the past. Highlight your problem-solving skills and ability to work under tight deadlines. This will demonstrate your capability to provide high-quality service, which is crucial for the role.
✨Master the Art of Communication
Since excellent communication is key, practice articulating your thoughts clearly and concisely. Be ready to explain complex customs processes in simple terms, as this will reflect your understanding and ability to support both internal stakeholders and customers effectively.
✨Attention to Detail is Key
Prepare to discuss how you ensure accuracy in your work, especially when it comes to documentation and data validity checks. Providing specific examples of how your attention to detail has positively impacted your previous roles will set you apart from other candidates.
