Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Quick Time Critical Team to support logistics operations and customer service.
- Company: Kuehne+Nagel is a leading logistics provider connecting the world through efficient supply chain solutions.
- Benefits: Enjoy a starting salary of £15,500, bonuses, attractive perks, and an NUS discount card.
- Why this job: Be part of a dynamic team making a real difference in global logistics while gaining valuable qualifications.
- Qualifications: Five GCSEs at grades 3–9 / A*-D, including Maths & English; passion for customer service required.
- Other info: This is a 24-month apprenticeship with practical training and study towards an International Freight Forwarding qualification.
Are you looking for a challenging and rewarding career? Look no further! Logistics is the behind-the-scenes magic that keeps our world running smoothly. It’s the process of moving goods from one place to another, ensuring that parcels arrive at our doors, supermarkets stay stocked, and our favourite foods are always available at restaurants. Whether it’s your favourite popstar’s concert gear or a football team’s equipment, logistics makes it all happen, connecting us globally and making everyday life more convenient.
Your Role
We are currently seeking a motivated and enthusiastic individual to join our Quick Time Critical Team in Staines. Our Quick team at Kuehne+Nagel provides comprehensive logistics solutions for Automotive, High-tech, Industrial, and Oil & Gas industries. The team is responsible for providing white glove solutions that meet or exceed the customers' expectations, including both internal and external customers. This is not just another job; it’s an exciting opportunity to be part of something big and make a real difference. If you are ready to take your career to the next level and work with some of the best in the business, we want to hear from you!
Your Responsibilities
- Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the International Freight Forwarding Level 3 apprenticeship qualification.
- As part of the team, you will provide operational support to clients and colleagues to ensure that our customer expectations are met or exceeded.
- You will communicate with a variety of people, including overseas customers and agents.
- Your training will prepare you to be involved in problem solving, finance tracking, and supporting day-to-day department duties.
- You’ll be learning how to:
- Establish the best transport solution, such as Express Air, Charter, Hand carry, or Road
- Complete Customs checks
- Provide quotations and gain 3rd party costings
- Take booking details, arrange collections/deliveries
- Trace and track shipments and keep customers updated proactively
- Support 24/7/365 operations and service delivery
- Respond to ‘Problem Pieces’ and coordinate redistribution as needed
- Use computer systems with various applications
- Handle internal and external customer queries efficiently
- Maintain high customer service standards while ensuring compliance and performance targets are met
Your Skills and Experiences
- Minimum entry requirement: Five GCSEs at grades 3–9 / A*-D, including Maths & English
- Passion for excellent customer service, strong work ethic, effective communication skills
- Good planning and organizational skills, ability to multitask, self-starter
- Experience with Microsoft Outlook and Excel is beneficial
- Applicants must have been resident in the EEA for at least the last 3 years; this role does not meet visa sponsorship or apprenticeship funding criteria
- This is an entry-level position; qualified or experienced candidates may consider other vacancies on our website
Key Information:
- Working hours: Monday – Friday, 08:00 – 17:00
- Place of work: Onsite at Strata Staines House, TW18 4TP (please ensure it is a commutable distance)
- Recruitment Process:
- Applications reviewed on a rolling basis
- Shortlisted candidates invited for a telephone screening with our Resourcing team
- Final candidates invited for an onsite interview with the hiring team
- All candidates receive feedback; successful candidates may be invited for a site tour and to provide right-to-work documentation
Good Reasons to Join
Join our apprentices and enjoy a starting salary of £15,500 in year one, with increases after 12 months, plus a bonus upon completing your apprenticeship. Benefits include attractive perks and an NUS discount card. You will be supported by mentors, line managers, and previous apprentices to help you achieve your qualifications and progress. Don’t miss this fantastic opportunity! Apply now and take the first step towards a bright future.
APPRENTICESHIP - Quick - Time Critical Team employer: Kuehne + Nagel AS
Contact Detail:
Kuehne + Nagel AS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land APPRENTICESHIP - Quick - Time Critical Team
✨Tip Number 1
Familiarise yourself with the logistics industry, especially the Quick Time Critical Team's role. Understanding the specific challenges and solutions in logistics will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively communicated or resolved issues in past experiences. This is crucial for a role that prioritises high customer service standards.
✨Tip Number 3
Practice your organisational and multitasking abilities. You might be asked to demonstrate how you would handle multiple tasks or priorities, so think of scenarios where you've successfully managed competing demands.
✨Tip Number 4
Research Kuehne+Nagel and their operations. Knowing about their services and values can help you align your answers with what they are looking for, making you a more appealing candidate.
We think you need these skills to ace APPRENTICESHIP - Quick - Time Critical Team
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Quick Time Critical Team apprenticeship. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Your CV should clearly outline your educational background, including your GCSEs, and any relevant experience or skills. Emphasise your passion for customer service and your ability to multitask, as these are key attributes for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the logistics industry and the specific apprenticeship. Mention why you want to join Kuehne+Nagel and how you can contribute to their Quick Time Critical Team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in logistics.
How to prepare for a job interview at Kuehne + Nagel AS
✨Research the Company
Before your interview, take some time to learn about Kuehne+Nagel and their Quick Time Critical Team. Understanding their logistics solutions and the industries they serve will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Common Questions
Think about how you would respond to common interview questions, especially those related to customer service and problem-solving. Be ready to share examples from your past experiences that demonstrate your skills and work ethic.
✨Show Enthusiasm
Express your passion for logistics and customer service during the interview. Let them know why you are excited about this apprenticeship and how you can contribute to the team’s success.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process, team dynamics, or future opportunities within the company. It shows that you are engaged and serious about the position.