At a Glance
- Tasks: Manage invoices, support the Helpdesk team, and handle general office administration.
- Company: Join Kudos, a leading Facilities Management company in the Healthcare sector.
- Benefits: Enjoy a competitive salary, performance bonuses, and 25 days annual leave.
- Why this job: Be part of a supportive team that values innovation and integrity.
- Qualifications: Previous experience in FM Helpdesk roles is preferred but not essential.
- Other info: Great career growth opportunities in a dynamic work environment.
The predicted salary is between 22000 - 24000 Β£ per year.
Β£26,000 - Β£28,000 per annum
Performance related Bonus
40 Hours pw - Monday to Friday 8am to 5pm
25 days Annual Leave + Bank Holidays
Life Assurance Scheme
Company Pension Scheme
Employee Assistance Programme
Kudos is a well established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities Management service to its client, and is looking to hire a Helpdesk Administrator to join the Helpdesk team in Warrington on a full-time basis. The ideal candidate will have previous experience working within a FM Helpdesk role. Experience in the Healthcare arena would also be beneficial but is not essential.
Main Duties of the Role:
- Receipting invoices and ensuring alignment with purchase orders.
- Resolving invoice queries by liaising with suppliers, internal teams, and the finance department.
- Managing purchase orders (POs) to support accurate accruals and budget tracking.
- Supporting the Helpdesk team.
- General office administration including but not limited to fleet administration, training and onboarding provisions, office equipment, ordering and coordination of servicing.
Why work for Kudos?
At Kudos, we believe that our people are our most valuable asset, and that creating an environment for our employees that aligns with our core values, is essential to the success of the business.
Our Values:
- Supportive β We embrace partnership working
- Ethical β We act with integrity
- Innovative β We take ownership for understanding and improving Kudos.
- Ambitious β We continually strive to deliver the best possible service.
- Passionate β We are proud of the part we play in Kudos & the services we deliver.
Application Process
Application & CV Screening Interview Via Teams with Helpdesk Manager β (30 minutes)
Helpdesk Administrator in Warrington employer: Kudos Services
Contact Detail:
Kudos Services Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Helpdesk Administrator in Warrington
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Kudos and their values. This will help you connect your experience with what they stand for, showing that you're not just another candidate but someone who truly aligns with their mission.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions related to Helpdesk roles and think about how your past experiences can showcase your skills. We recommend doing mock interviews with friends or family to build your confidence.
β¨Tip Number 3
Be ready to discuss your problem-solving skills! Since you'll be dealing with invoice queries and managing purchase orders, prepare examples of how you've tackled similar challenges in the past. This will demonstrate your ability to handle the role effectively.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a thank-you email to the Helpdesk Manager. Itβs a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Helpdesk Administrator in Warrington
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Helpdesk Administrator role. Highlight any previous FM Helpdesk experience or relevant administrative skills to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about working at Kudos and how your values align with ours. Keep it concise but engaging!
Be Clear and Concise: When filling out your application, make sure your answers are clear and to the point. We appreciate straightforward communication, so avoid jargon and keep it simple.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Kudos Services
β¨Know Your Role
Before the interview, make sure you understand the Helpdesk Administrator role inside out. Familiarise yourself with the main duties listed in the job description, like managing purchase orders and resolving invoice queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
β¨Showcase Relevant Experience
If you've worked in a Facilities Management Helpdesk role before, be ready to share specific examples of your experience. Even if you haven't worked in healthcare, highlight any transferable skills or relevant experiences that align with Kudos' values, such as being supportive and innovative.
β¨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how Kudos supports its employees. This shows that you're not just interested in the job, but also in how you can contribute to their supportive and ambitious environment.
β¨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on articulating your thoughts clearly and confidently. Practising common interview questions related to office administration and teamwork will help you feel more at ease during the actual interview with the Helpdesk Manager.