At a Glance
- Tasks: Lead commercial strategy and manage contractual risks in a dynamic environment.
- Company: Kudos Services, a specialist facilities management provider in healthcare.
- Benefits: Up to £90,000 salary, 25 days annual leave, life insurance, and gym discounts.
- Other info: Join a supportive and innovative team with excellent career growth opportunities.
- Why this job: Shape the future of commercial performance and make a real impact.
- Qualifications: Experience in PPP/PFI, strong analytical and communication skills required.
The predicted salary is between 90000 - 90000 £ per year.
Salary: Up to £90,000 per annum + Annual Bonus
Hours: 40 hours per week, Monday to Friday
Location: London/Warrington
Benefits: 25 days AL + BH, Life Insurance, Car Allowance, Pension Scheme, Employee Assistance Programme, salary sacrifice schemes, gym & retailer discounts
Kudos Services is a specialist facilities management provider delivering services across complex healthcare and PPP/PFI estates. We are seeking an experienced and commercially focused Head of Commercial to join our Senior Leadership Team and play a key role in shaping our commercial strategy, managing contractual risk and driving commercial performance across the business.
Key Requirements- Significant experience operating within a PPP/PFI, healthcare or complex FM contractual environment.
- Strong understanding of commercial contracts, contractual compliance, pay mechanisms and commercial risk management.
- Proven experience managing commercial challenges, including latent defects, unavailability claims and stakeholder negotiations.
- Excellent analytical, communication and stakeholder management skills, with the ability to influence at all levels.
- Resilient and commercially astute, with the ability to balance strategic priorities, manage competing demands and drive results.
Reporting to the CEO and forming part of the Senior Leadership Team, the Head of Commercial will provide strategic and operational leadership across all commercial and contractual matters within the business. You will be responsible for ensuring contractual compliance, identifying and mitigating commercial risks, and supporting the continued growth and success of the organisation.
Acting as the lead commercial expert, you will work closely with clients, construction partners, CHP, supply chain partners and internal stakeholders to manage contractual obligations, lifecycle planning, latent defects, unavailability risks and commercial opportunities. You will play a key role in supporting contractual decision-making, governance and compliance, whilst identifying opportunities to improve performance and deliver value across the portfolio.
You will also oversee commercial reporting, pay mechanism management, risk tracking and governance activities, ensuring the business remains protected from financial and reputational risk while maximising commercial opportunities.
About YouYou are a commercially minded leader with a strong understanding of PPP/PFI arrangements and the challenges associated with delivering services in complex contractual environments. You combine excellent commercial judgement with strong analytical skills and are confident interpreting contracts, identifying risks and influencing positive outcomes.
You are an effective communicator who builds trusted relationships with stakeholders at all levels and are comfortable providing advice and challenge to senior leaders. Organised, resilient and solutions-focused, you thrive in a fast-paced environment and enjoy driving continuous improvement and commercial performance.
Our Values:- Supportive - We embrace partnership working.
- Ethical - We act with integrity.
- Innovative - We take ownership for understanding and improving our business.
- Ambitious - We continually strive to deliver the best possible service.
- Passionate - We are proud of the part we play and the service we deliver.
Head of Commercial employer: Kudos Services
Kudos-Services is an exceptional employer, offering a dynamic work environment where multi-skilled engineers can thrive. With a strong focus on employee development and a commitment to maintaining high standards in healthcare facilities across London, we provide ample opportunities for growth and advancement. Our collaborative culture and dedication to employee well-being make us a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Kudos Services are looking for when hiring for a Head of Commercial.
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✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Kudos Services as a Head of Commercial, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Kudos Services’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Commercial.
We think you need these skills to ace Head of Commercial
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Kudos Services, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
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Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
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How to prepare for a job interview at Kudos Services
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Kudos Services uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
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Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Kudos Services. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
