Kudos Services is seeking an experienced Helpdesk Manager to lead the helpdesk function across healthcare facilities. You will drive operational performance, oversee CAFM data integrity, and ensure compliance with SLAs and KPIs while collaborating with clients and partners in the NHS and private estates.
You will manage a busy team, implement continuous improvements, and report on contractual performance, delivering a customer-focused service across a complex healthcare estate.
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Helpdesk Manager - Healthcare FM | Lead CAFM & Service in Burtonwood employer: Kudos-Services
Kudos is an exceptional employer, offering a dynamic work environment where innovation meets dedication in the healthcare sector. With a strong focus on employee growth and development, we provide comprehensive training and career advancement opportunities, all while ensuring a supportive and collaborative culture. Working in the vibrant London area, our Multi-Skilled Engineers enjoy competitive benefits and the chance to make a meaningful impact across our diverse portfolio of healthcare facilities.
