Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage contract renewals and enhance customer experience through proactive engagement.
- Company: Join Kubus, a growing company with a focus on innovation and teamwork.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be a key player in improving customer satisfaction and driving business success.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Exciting growth phase with a dynamic team environment.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting for a Renewals Specialist to join our team at Kubus. This role will be responsible for ensuring timely and accurate contract renewals by proactively engaging with customers and internal stakeholders to provide a seamless and efficient contract renewal process.
What Youll Be Doing:
- Organise and administer renewal quotes in accordance with the established renewal process, identifying and communicating upsell and cross-sell opportunities to the sales team where relevant.
- Engage with vendors and distribution to obtain support/license/subscriptions renewal quotations.
- Create and develop all customer-facing documentation, ranging from quotes to comprehensive proposals, in collaboration with the sales teams and any other relevant stakeholders.
- Maintain accurate records of renewals activities within the Salesforce system.
- Act as a key point of contact for customers and internal stakeholders for renewal-based queries.
- Ensure that all renewals are accurately processed and invoiced.
- Create any necessary service reports during the contract term.
- Undertake any customer meetings/phone calls required alongside the sales team.
- Provide detailed and accurate renewal forecasts, encompassing pricing, timing and any notable risks.
- Assist in developing, maintaining and reporting on departmental KPIs.
- Focus on continuous improvement of the customer experience and automation of the renewal process.
- Identify trends, opportunities and areas for improvement to enhance the renewal process.
What Were Looking For:
- Commercially astute, articulate, dynamic and insightful.
- A strong attention to detail.
- Effective communication and interpersonal skills.
- Self-motivated and enthusiastic.
- A customer-focused approach characterised by a natural talent for delivering solutions and improving long-term satisfaction.
- Experience in using NetSuite or Salesforce is desirable.
This is an excellent opportunity to join the Renewals team at Kubus during an exciting period of growth!
Based at: Wellington House, Cotswold Business Park, Kemble, Gloucestershire, GL7 6BQ
Renewals Specialist in Cirencester employer: Kubus Group Limited
Contact Detail:
Kubus Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Specialist in Cirencester
✨Tip Number 1
Network like a pro! Reach out to current employees at Kubus on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for Renewals Specialists. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've improved processes or customer satisfaction in previous roles. This will demonstrate your proactive approach and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Kubus.
We think you need these skills to ace Renewals Specialist in Cirencester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewals Specialist role. Highlight your experience with contract renewals, customer engagement, and any relevant software like Salesforce. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Show Off Your Attention to Detail: As a Renewals Specialist, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Kubus Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Renewals Specialist inside out. Familiarise yourself with the renewal process, upselling techniques, and how to use Salesforce effectively. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves engaging with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in past roles, especially in tricky situations. This will demonstrate your interpersonal skills and customer-focused approach.
✨Bring Data to the Table
Be ready to discuss how you've used data to improve processes or drive results in previous jobs. If you can share specific metrics or KPIs you've worked with, it’ll highlight your commercial acumen and attention to detail, which are key for this position.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s renewal process and how they measure success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
