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- Tasks: Become a Service Technician & Instructor, providing expertise and training on Kubota products.
- Company: Join Kubota Holdings Europe, a global leader in manufacturing with a focus on sustainability.
- Benefits: Enjoy a competitive salary, performance bonuses, generous holidays, and wellness support.
- Why this job: Make an impact by training others and solving real-world challenges in agriculture and machinery.
- Qualifications: Ideal candidates should have mechanical qualifications and at least 5 years of industry experience.
- Other info: This role involves travel across the UK and occasionally Europe, offering diverse experiences.
The predicted salary is between 30000 - 45000 £ per year.
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Join to apply for the Service Technician and Instructor role at Kubota Holdings Europe
I\’m interested
Industry
Manufacturing
Category
Training & Instruction
Experience
Not Applicable
Applications are considered on a rolling basis
Location: Thame
Workspace type: Hybrid
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Contact Person
Sarah Phillips
Mail sarah.phillips@kubota.com
Job Description
We have a great opportunity for a Service Technician & Instructor to join our Service Department at our Head Office in Thame, Oxfordshire. The hours are Monday to Friday 8.30am-5pm.
Here are some of the key elements of the role:
- To provide productive expertise on specific equipment lines and build long term relationships within our dealer network and key accounts.
- To advise and assist dealers and end users on all aspects of the product and aftersales support.
- Support the use of ‘Service Kits’ to ensure that parts are made available, replaced when required and properly accounted for.
- Create and maintain an inventory of department tooling and location, ensuring it is calibrated, certified, maintained and the register is updated and correct.
- In conjunction with the course owner, assist in the creation, preparation and PowerPoint presentations and any course notes, handouts that are required.
- Liaise with the lead instructor to determine machinery requirements, create a schedule and liaise with sales and logistics department to confirm availability.
- Facilitate and create online training material for our dealer network
- When requested to do so, undertake and deliver technical training on Kubota products either at KUK or outside locations.
We offer a competitive base salary and performance related bonus, generous pension scheme, life assurance, 25 days holiday (+ bank holidays), employee benefits platform offering discounts at a number of retailers and an employee assistance program offering wellness support, providing information on physical, mental, social and financial wellbeing.
Skills & Requirements
This job offers wide variation of tasks and challenges therefore the ideal candidate will have the following skills and experience;
- Will ideally have served a recognised apprenticeship or have an appropriate equivalent qualification (mechanical).
- Will have at least 5 years industry experience at workshop/field level.
- Will be able to demonstrate the ability to instruct and train others in technical matters, service management and workshop related issues. Must be able to create and structure training course including timing, presentation, materials and practical elements.
- Will be able to demonstrate excellent verbal and written communication and skills.
- Will be able to demonstrate a strong ability to carry out trouble shooting and diagnostic techniques on complex hydraulic, electrical and mechanical systems.
- Knowledge of dealer service management, workshop control process and utilisation of labour is essential.
- Will be able to demonstrate ability to manage dealer and customer concerns and product issues to a successful conclusion using empathy, mutual respect and negotiation skills.
- Must be well organised, self-motivated and be able to work by initiative, independently without supervision and able to manage difficult technical situations to a successful outcome.
- Full driving licence and current passport as travel will be involved, usually with the UK and occasionally with Europe including nights away from home.
About The Company
Lay the groundwork for tomorrow with Kubota!
Since 1890, Kubota has evolved in a unique way worldwide. With a strong will to solve problems in food, water and the environment, we have leveraged our strength as a manufacturer and a solutions provider. Spanning across 120+ countries and employing more than 50,000 people in Asia, Europe and North America, Kubota generates revenue in excess of $20 billion. From agricultural and industrial machinery, and overall water solutions, to any other living environment solution, our question, and our challenge was always the same: what can we do to meet the demands and enhance our lives for tomorrow?
Explore this exciting career opportunity and join us on the journey as we seek to be an “Essentials Innovator for Supporting Life”.
My job, Our future
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I\’m interested
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Machinery Manufacturing
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Service Technician and Instructor employer: Kubota Holdings Europe
Contact Detail:
Kubota Holdings Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician and Instructor
✨Tip Number 1
Familiarise yourself with Kubota's product range and services. Understanding the specific equipment lines you'll be working with will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Kubota Holdings Europe. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss your troubleshooting and diagnostic experiences in detail. Be ready to share specific examples of how you've successfully resolved complex issues in the past, as this is a key aspect of the role.
✨Tip Number 4
Showcase your teaching and presentation skills. Since the role involves instructing others, think of ways to demonstrate your ability to create engaging training materials or lead a mock training session during the interview.
We think you need these skills to ace Service Technician and Instructor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in mechanical fields and any teaching or training roles you've held. Use keywords from the job description to demonstrate your fit for the Service Technician and Instructor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities listed, such as your ability to create training materials or your experience in troubleshooting complex systems.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, provide examples in your application of how you've successfully communicated technical information to others, whether in a training setting or through written documentation.
Highlight Relevant Qualifications: If you have completed an apprenticeship or hold qualifications related to mechanical engineering, be sure to mention these prominently in your application. This will help demonstrate your technical expertise and suitability for the role.
How to prepare for a job interview at Kubota Holdings Europe
✨Showcase Your Technical Expertise
As a Service Technician and Instructor, it's crucial to demonstrate your technical knowledge. Be prepared to discuss your experience with hydraulic, electrical, and mechanical systems, and provide examples of troubleshooting you've successfully completed.
✨Prepare for Instructional Scenarios
Since the role involves training others, think about how you would structure a training session. Prepare to discuss your approach to creating course materials and how you would engage learners effectively.
✨Highlight Communication Skills
Excellent verbal and written communication is key in this role. Be ready to share examples of how you've communicated complex information clearly to both technical and non-technical audiences.
✨Demonstrate Problem-Solving Abilities
The ability to manage dealer and customer concerns is essential. Prepare to discuss specific instances where you've used empathy and negotiation skills to resolve issues successfully.
