We have a great opportunity for an Administrator to join our Supply Chain Department based in our Head Office in Thame, Oxfordshire. The hours are Monday to Friday 8.30am-5pm and we are operating a hybrid model of working of 3 days in the office and 2 days working from home.
This is a 12 month FTC to cover maternity leave from the end of September.
Here are some of the key elements of the role:
- Ensure that all Customer Service operations are conducted to provide the highest service in terms of general dealings with the customer in order to contribute in a positive manner to the overall customer experience.
- Support purchasing administrator with some purchasing activities
- Monitor the department inbox to ensure all communication is handled in a timely and professional manner
- Answer and handle telephone calls which come into the department
- Respond to customer enquiries relating to availability and pricing of product
We offer a competitive base salary, generous pension scheme, life assurance, 25 days holiday (+ bank holidays), employee benefits platform offering discounts at a number of retailers and an employee assistance program offering wellness support, providing information on physical, mental, social and financial wellbeing.
This job offers wide variation of tasks and challenges therefore the ideal candidate will;
- Have general office administration experience
- Possess good numeracy skills and attention to detail.
- Have good verbal and written communication skills
- Have excellent IT skills and knowledge are essential (Word/Excel) the ability to type would be an advantage. SAP usage or another ERP system would be desirable.
- Be focused, well organised with a professional approach whilst prioritising to ensure all work is completed to the correct standards and timescales
- Ensure that all practices are conducted in a legal, ethical, confidential and moral way.
- Work closely in a collaborative way with all internal departments to ensure that the highest level of customer service is achieved both internally and externally
- Purchasing experience desirable
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