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For Companies At a Glance
- Tasks: Manage client accounts and build strong relationships while delivering top-notch service.
- Company: Join KubeNet, a leading Managed Service Provider with a dynamic team culture.
- Benefits: Enjoy competitive salary, bonuses, healthcare, and generous holiday allowance.
- Why this job: Be the go-to person for clients and make a real impact in tech solutions.
- Qualifications: Sales experience and excellent interpersonal skills are essential.
- Other info: Flexible working policy and opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a motivated Account Manager working as part of our Business Support team. The 1st point of contact for our clients, resellers & prospects, you will deliver top-quality account management whilst proactively consulting on our clients' and prospects ongoing requirements. A people person, with the ability to build rapport both over the phone & face-to-face with the ability to develop long-term relationships with decision makers. You will present a polished, professional image that reassures our clients, resellers & prospects that they're in good hands when it comes to their Technology & Telecom requirements.
Key Tasks and Responsibilities
- Maintain and develop existing accounts & identify opportunities to sell to new clients
- Conduct regular business reviews with clients and re-sellers
- Cross-sell and up-sell all KubeNet products and services to your existing customers
- Take ownership and responsibility for the renewal process and the retention of clients
- Communicate to clients clearly and address any concerns
- Proactively manage churn risk for core KubeNet products
- Work collaboratively across departments to deliver products and services exceeding client expectations
Experience and Understanding
- A telecom or ICT background/experience would be advantageous
- MS Teams & Unified Communications knowledge would be advantageous
- Relevant experience in selling and delivering against a multi-channel strategy
- Professional approach to team and client relationships
- Track record of delivering against sales, profit, and revenue targets
The Person
- Background in sales
- Excellent interpersonal skills, the ability to work cross-functionally and interact confidently with multiple stakeholders (both internal and external)
- Natural flair for delivering high levels of Customer Service
- Excellent planning and organisational skills with the ability to prioritise, manage time effectively and work to tight deadlines
- Team player – understand the importance of collaborative working
- Excellent IT skills and confident using Business Management systems
- Experience of Salesforce (an advantage)
- Driving Licence
Some of the Great Benefits
- Competitive salary
- Quarterly Bonus based on personal & team KPIs
- 22 days holiday per annum plus 9 statutory days following Scottish Bank Holiday calendar
- Operating working hours between 8:00 and 18:00, Monday-Friday
- KubeNet operate a blended working policy with a minimum 3 days in the office, however, you can choose to be based in the office
- Following successful probationary period of 6 months, access to private healthcare, death in service and increased pension company contribution of 5%
- Free KubeNet Broadband or a £25.00 per month contribution
- Paid days supporting a charity of your choice or one of KubeNet charity partners
- Financial Contribution to your agreed training path with 2 days exam leave pa
- Training will be provided on the systems we use and any future requirements
About Us
KubeNet is a leading Managed Service Provider who provides best-in-class, future-proof communications and technology solutions to some of the world’s leading companies. Our broad portfolio of IT, Ethernet, Cloud and Voice solutions ensures our clients have access to their applications and Data across the Globe and as a Cisco & Microsoft Partner we are right at the forefront of technology. Because we own and operate our own Next Generation Network, we can guarantee that our infrastructure is flexible, secure and resilient enough to meet business requirements all fully supported through our ISO9001 & 27001, ITiL and Cyber Essentials accreditations. But we’re more than just a successful business, we’re a successful and motivated team. A team of great people delivering great products and exceptional service to our customers. As we continue to grow, our aim is to bring together the best talent & minds in the marketplace, we welcome individuality and value and encourage the things that make you different. From diversity to creativity, we nurture every form with inclusion front and centre.
If you think you have the skills that are required, please send your CV and a cover letter to careers@kubenet.net and make sure to let us know your notice period and current salary. STRICTLY NO AGENCIES.
Account Manager in Glasgow employer: KubeNet
Contact Detail:
KubeNet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Glasgow
✨Tip Number 1
Get to know the company inside out! Research KubeNet's products and services, and understand their unique selling points. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or face-to-face, being able to communicate clearly and confidently is key. Role-play with a friend or in front of a mirror to nail down your delivery.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interview or meeting, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Account Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your sales background and any relevant telecom or ICT experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your interpersonal skills and how you can build long-term relationships with clients. Let us know why you're excited about joining our team at KubeNet.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements, especially those related to sales targets and customer service. We love to see numbers and results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get noticed quickly. Don’t forget to include your notice period and current salary!
How to prepare for a job interview at KubeNet
✨Know Your Stuff
Before the interview, make sure you understand KubeNet's products and services inside out. Familiarise yourself with their technology and telecom solutions, as well as any recent news or updates about the company. This will help you speak confidently about how you can contribute to their success.
✨Showcase Your People Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Think about times when you resolved issues or exceeded client expectations, and be ready to share these stories during your interview.
✨Demonstrate Your Sales Acumen
Be prepared to discuss your sales experience and how you've met or exceeded targets. Highlight specific strategies you've used for cross-selling or up-selling, and think about how you can apply those techniques at KubeNet. Showing a strong sales mindset will impress your interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the challenges they face in account management, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
