At a Glance
- Tasks: Become a product expert and help customers navigate their unique challenges.
- Company: Join Goldsky, a leading realtime onchain data platform for Web3.
- Benefits: Enjoy health insurance, flexible time off, and a $2,000 home office stipend.
- Why this job: Work in a fast-paced startup environment and make a real impact in the Web3 space.
- Qualifications: Technical savvy with SQL knowledge and a passion for problem-solving.
- Other info: Collaborate with a dynamic team and enjoy quarterly travel opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Goldsky
Goldsky is a realtime onchain data platform, giving developers access to world-class data infrastructure to power their onchain applications. With lightning-fast indexing, resilient subgraphs, and flexible data streaming pipelines, Goldsky lets you spend less time on infra and more time building core UX. Goldsky subgraphs are optimized to improve querying performance, giving you realtime data access while handling complexities like reorgs & RPC failures automatically. Mirror allows you to sync onchain data directly into your existing database setup for custom usage across your frontend or backend. Battle-tested at scale by top projects like Polymarket, 0x, and Puffer, Goldsky remains the indexing partner of choice for leading chains including Abstract, Unichain, Kraken, Berachain, Immutable, and more.
We’ve raised over $20M from Dragonfly Capital, Felicis Ventures, prominent players in the industry such as 0x Labs, Uniswap Labs, and Protocol Labs, and angel investors including Elad Gil, Plaid founders Zach Perret and William Hockey, and Zhuoxun Yin of Magic Eden. Our team members have previously built mission-critical, scalable infrastructure at Meta, Google, Shopify, Activision, and more.
About the Role
We’d love for you to join us in building the most powerful data platform for Web3. We’re looking to bring on a Solutions Engineer to our Technical Services team. The Technical Services team is responsible for pre- and post-sale engagements with current and future customers. You'll become a product expert and will help unblock our customers using that expertise. We’re a small team, and in this role you will wear many hats. You'll work cross-functionally with many teams and stakeholders to address customer-facing issues, help with product launches, and give feedback about how our customers are using the product. Supporting our customers through their technical journey is critical to our success, and you'll play a key role in ensuring they get the most value from our platform.
What You’ll Do
- Master our platform inside and out, becoming the expert who can guide customers through their unique challenges. You’ll develop such deep knowledge that you can help customers understand their options, weigh tradeoffs, and determine if Goldsky is the right fit for their needs.
- Our customers need to consume data in many different ways, and you’ll be at the forefront of building reusable data products that streamline these processes. You’ll spot patterns in customer needs and transform them into scalable solutions.
- Create compelling demos and detailed guides to showcase our platform’s capabilities. Your work will help customers discover and implement our solutions independently.
- In the rapidly evolving Web3 space, you’ll encounter novel technical challenges daily. Your problem-solving skills will shine as you develop practical solutions, investigate root causes, and iterate until you find the optimal approach.
Who You Are
- You’re a generalist. You thrive on variety and approach new challenges with enthusiasm. You’re comfortable stepping outside your comfort zone and know when to ask for help.
- You’re technically savvy. You can write SQL queries confidently and aren’t afraid to dive into the command line or codebase to provide real-time feedback to the Engineering team.
- You’re curious, low ego, and growth-oriented. You embrace feedback, experiment with new approaches, and work alongside others to find the best solutions. Your low-ego approach makes you a natural team player.
- You love a bit of chaos. You’re energized by the fast pace and ambiguity of startup life. Remote work feels natural to you, and you excel at creating structure where none exists.
- You’re a connector. You understand the value of strong, lasting connections with both teammates and customers.
- You’re a Web3 enthusiast. You’re eager to explore and learn more about the exciting (and slightly wacky) world of crypto.
Bonus Points
- You’ve tackled technical products and customers before, especially in B2B SaaS.
- You can read and write basic code across multiple programming languages.
- You understand the Web3 ecosystem and share our vision for how Goldsky will revolutionize it.
Benefits & Perks
- Health Insurance - Employer-paid medical, dental, and vision plans for you and your family.
- Retirement - 401(k) plan through Vestwell.
- Flexible Time Off - Take time to recharge as you need it. We’re serious.
- Self Care Days - Every other Friday we have off. These days reflect our work philosophy: nine days at 110%, followed by one day to recharge.
- Home Office Stipend: $2,000 to create your dream office.
- New Macbook: We set you up with the best hardware + a refresh every 2 years.
- Wellness Stipend: $100/mo for whatever helps you stay healthy.
- Connectivity Stipend: $75/mo to cover your phone or internet bill.
- Quarterly Travel: We meet up 4x per year for company onsites and retreats all around the globe.
Solutions Engineer employer: Kubelt
Contact Detail:
Kubelt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer
✨Tip Number 1
Get to know Goldsky inside and out! Familiarise yourself with our platform, the tech stack, and how we solve customer problems. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Goldsky is present. Building relationships can give you insights into our culture and help you stand out during the interview process.
✨Tip Number 3
Prepare for technical challenges! Brush up on your SQL skills and be ready to tackle real-world problems that our customers face. We love seeing candidates who can think on their feet and come up with practical solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to the exciting world of Web3.
We think you need these skills to ace Solutions Engineer
Some tips for your application 🫡
Know the Company: Before you start writing, take a moment to really understand Goldsky and what we do. Familiarise yourself with our platform and the Web3 space. This will help you tailor your application and show us that you're genuinely interested in being part of our team.
Show Your Skills: Make sure to highlight your technical skills, especially if you’ve got experience with SQL or coding. We want to see how you can contribute to our Technical Services team, so don’t hold back on showcasing your problem-solving abilities and any relevant projects you've worked on.
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your passion for Web3 and how you connect with our mission. We’re looking for someone who fits in with our culture, so being genuine is key.
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Goldsky family!
How to prepare for a job interview at Kubelt
✨Know Your Stuff
Make sure you dive deep into Goldsky's platform before the interview. Understand how their data infrastructure works, especially the indexing and subgraphs. Being able to discuss specific features and how they can benefit customers will show that you're genuinely interested and prepared.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've tackled technical challenges. Think about how you approached these problems and what solutions you implemented. This role is all about helping customers navigate their unique challenges, so demonstrating your problem-solving mindset is key.
✨Be Ready to Connect
Since this role involves working cross-functionally, be prepared to talk about how you build relationships with different teams. Share examples of how you've collaborated in the past and how you can leverage those skills to connect with both teammates and customers at Goldsky.
✨Embrace the Chaos
Goldsky thrives in a fast-paced environment, so be ready to discuss how you handle ambiguity and change. Share your experiences in startup settings or similar environments, and highlight your adaptability and enthusiasm for tackling new challenges head-on.