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- Tasks: Supervise leisure facilities, ensuring safety and providing excellent customer service.
- Company: Join Dumfries and Galloway Council at the vibrant Ryan Leisure Centre.
- Benefits: Enjoy discounts, health support, and a Cycle-to-Work scheme.
- Why this job: Be part of a fun team while making a positive impact on community health.
- Qualifications: Must have RLSS NPLQ certification and strong customer care skills.
- Other info: Flexible hours with opportunities for personal growth in a diverse environment.
The predicted salary is between 21790 - 22162 £ per year.
Location: Ryan Leisure Centre, Fairhurst Road, Stranraer, DG9 7AP
Salary: £21,790.42 - £22,162.42 per year
Contract Type: Permanent
Position Type: Part Time
Hours: 31 hours per week
The Ryan Centre in Stranraer features a 25m Swimming Pool with Leisure Water, Health Suite, Gameshall, 30 Station Profiles Plus Suite, SHOKK gym, Dance Studio, Softplay Area, Bar, Cinema and Theatre.
You will be required to work 31 hours per week, 52.14 weeks per year. We wish to recruit experienced and enthusiastic individuals to work as part of our team, to assist with and supervise the extensive facilities and provide a high quality of service to our customers. The key is to ensure the smooth operation of the centre by being a lifeguard, maintaining high standards of safety, cleanliness, and hygiene. You will advise and assist users of the centre and exceed their customer service expectations.
You will be friendly, outgoing, and passionate about customer care and all aspects of leisure and sport. You will be based between dryside and poolside but may be required to work in other areas of the service. Hours will include evenings, weekend working and bank holidays on a seven-week rota.
Relevant experience of working in a similar role would be an advantage. You must be in possession of a current RLSS NPLQ (By the time employment commences). You must have excellent customer care skills, experience of working with members of the public and be able to work to and meet targets. Self-motivation, the ability to work on your own initiative and as part of a team is all essential.
This post is considered as Regulated Work with Vulnerable Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council.
Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
For further information please contact: peter.ferries@dumgal.gov.uk
Leisure Attendant - DGA12990 in Stranraer employer: Ktpws
Contact Detail:
Ktpws Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant - DGA12990 in Stranraer
✨Tip Number 1
Get to know the Ryan Leisure Centre! Familiarise yourself with their facilities and services. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Leisure Attendant and how you'd handle them. Being friendly and approachable is key, so let that shine through in your conversations.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the application process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Leisure Attendant - DGA12990 in Stranraer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for leisure and customer service shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team at the Ryan Centre.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in roles similar to a Leisure Attendant. We love seeing how your past experiences can contribute to our team, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ktpws
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Leisure Attendant role. Familiarise yourself with the key responsibilities, such as lifeguarding and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Care Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your friendly and outgoing nature, as well as your ability to handle challenging situations with ease.
✨Demonstrate Team Spirit
Being part of a team is crucial in this role. Think of instances where you've successfully collaborated with others, whether in a work setting or during leisure activities. Emphasise your self-motivation and how you can contribute positively to the team dynamic.
✨Prepare for Safety Questions
As a Leisure Attendant, safety is paramount. Be ready to discuss your knowledge of safety protocols and any relevant certifications, like the RLSS NPLQ. You might also want to think about how you'd respond in emergency situations, as this could come up during the interview.
