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For Companies At a Glance
- Tasks: Drive sales and repair mobile devices while engaging with customers in a fun environment.
- Company: Join a well-established mobile phone solutions company with a strong brand presence.
- Benefits: Competitive salary, commission opportunities, 28 days holiday, and a pension scheme.
- Why this job: Be part of a dynamic team and make a real impact in customer service and sales.
- Qualifications: Passion for tech, great communication skills, and a can-do attitude.
- Other info: Full training provided, with excellent career growth potential.
The predicted salary is between 26500 - 26500 £ per year.
We have an exciting and rewarding opportunity for a highly target driven Sales and Repairs executive to join our small dedicated in store team in Braintree. This is a full time permanent position and will see you joining a well-established and growing mobile phone solutions company.
The Role
- Working within a small team you will be responsible for ensuring that you seek opportunities to promote the company brand locally by delivering multiple sales activities, including reaching out to previous and existing customers by phone to promote and sell products and services.
- You will be promoting services including mobile phone deals, broadband and Sky TV, whilst also having the opportunity to use your local knowledge and intuition to identify other ways to attract new customers locally.
- You will also be responsible for selling and completing mobile phone repairs (full training will be given).
- You will work 5 days a week, between Monday and Saturday 8.45 – 5.45 pm.
Main Responsibilities
- Generate gross profit for the store through multi-channel proactive sales activity, including outbound calling to existing customers.
- Responsible for diagnosing and fixing faults on phones and tablets. This will involve where necessary replacing parts, testing and reassembling phones.
- Contribute to your store’s success by bringing to life our ethos of sales and customer advice, providing first-class service.
- You will be responsible for ensuring compliance standards are always met.
- Participate in training and keep up to date with all products, services, and promotions.
- Engage with customers in genuine, enjoyable conversations to understand their needs.
- Achieve daily, weekly, and monthly sales targets.
- Take pride in the appearance of the store, and ensure existing and prospective customers feel welcome.
The Ideal Candidate
- Passionate for all things tech, and the latest mobile handsets.
- Have a great history of providing great customer service to a variety of customers.
- Confident and able to build rapport quickly, understanding our customer needs.
- Have excellent communication skills and experience of working alone as well as part of a team, achieving targets and key performance indicators, with a can-do attitude.
- Desirable would be experience of working within a fast-paced proactive sales environment or have worked in outbound sales environment or within the telecommunications industry.
Salary, Benefits & Hours
- Salary: Depending on experience, salaries start at the national minimum wage.
- If age is 21 or over the full-time salary is £26,500 based on a 40 hour week.
- If aged 18 – 20 the full time salary is £22,568 based on a 40 hour week.
- There will be a chance to earn commission based on target achievement and other opportunities for additional sales incentives.
- 28 days holiday per annum including normal bank holidays.
- Pension – further details can be provided at interview.
If you feel you are the right candidate for the role, then please click ‘apply’ now! We would love to hear from you.
Sales and Repair Executive in Braintree employer: KTM Online Ltd
Contact Detail:
KTM Online Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Repair Executive in Braintree
✨Tip Number 1
Get to know the company inside out! Research Fonehouse and KTM Online Ltd, their products, and their customer service ethos. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about promoting products and services, rehearse how you'd engage with customers. Think about how you can highlight the benefits of mobile phone deals or repairs in a friendly, approachable way.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to jump into the digital world of sales and repairs.
We think you need these skills to ace Sales and Repair Executive in Braintree
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let us know how passionate you are about the latest mobile handsets and technology. Share any personal experiences or interests that highlight your enthusiasm for the industry!
Highlight Your Customer Service Skills: We want to see your history of providing great customer service! Make sure to include specific examples of how you've gone above and beyond for customers in your previous roles.
Be Confident and Personable: In your application, showcase your ability to build rapport quickly with customers. Use a friendly tone and share anecdotes that demonstrate your communication skills and can-do attitude.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at KTM Online Ltd
✨Know Your Tech
Brush up on the latest mobile phones and tech trends before your interview. Being able to discuss current devices and their features will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully met sales targets in the past. Whether it's through outbound calls or face-to-face interactions, having concrete stories ready will demonstrate your ability to drive sales.
✨Customer Service is Key
Think of instances where you've provided exceptional customer service. Be ready to share these experiences, as the role heavily focuses on understanding customer needs and building rapport.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and sales strategies. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
