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- Tasks: Manage and enhance the SCOM platform for monitoring tech systems and applications.
- Company: Join a leading tech firm focused on innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be at the forefront of technology, making a real impact in system monitoring.
- Qualifications: Degree in IT or 5+ years of relevant experience; SCOM expertise preferred.
- Other info: Dynamic team environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The System Center Operation Manager (SCOM) Subject Matter Expert will be responsible for managing, maintaining and improving on the SCOM platform. The SCOM platform is the “single pane of glass” for monitoring all technology systems and applications across the estate. This position is part of a team that tracks system availability/performance using SCOM to support comprehensive monitoring of the supported application/Infrastructure.
The candidate needs a deep understanding of SCOM administration, reporting and experience with management pack development for both standard and non-standard technologies. They will also need a broad understanding of the technologies SCOM will be monitoring such as AD, DNS, DHCP, IIS, certificates, physical hardware (iLO, iDRAC), network devices and Linux operating systems.
The SCOM SME will be responsible for collaborating with Windows, DBA and Linux systems engineers, application technical support analysts and developers, both internal and in the customer/development teams, to determine requirements for filters, events, alerts, dashboards and reporting in various monitoring tools. A good understanding of event correlation and the ability to query data warehouse through SSRS to provide reports to assist in determining root cause.
Key Responsibilities:- Perform administrative tasks on the SCOM platform (e.g. managing alerts, user permissions).
- Perform changes to the SCOM platform (e.g. management pack imports, configuring overrides, applying patches).
- Determine problems within the SCOM platform, provide solutions for issues, creating documentation and maintaining an existing system life cycle.
- Maintain, review and improve end-user access and integration with the SCOM platform (e.g. dashboard, reports).
- Develop existing toolset to improve supportability of the environment - identify opportunities for improvement, including automated deployment of management packs, regular baseline checking against configuration, etc.
- Develop custom SCOM Management Packs including improving on existing custom management packs.
- Daily/Weekly/Monthly and Ad hoc reports using SQL Server Reporting Services (SSRS) technologies.
- Utilize verbal and written communication skills to maintain accurate system documentation and provide training as required.
- Manage customer satisfaction through effectively communicating and managing customer expectations.
- Ability to communicate how to leverage technology to create business value and become more effective and efficient.
- Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs.
- Work closely with Business Technology peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stakeholders, business partners, external customers, and third party organizations are met and/or exceeded.
- Transfer knowledge via documentation and training to other project and support teams/resources.
BSc degree in a computer science, information technology, computer related discipline or 5+ years IT work experience in a global information technology infrastructure environment.
Preferred Skills/Experience:- Experience with the installation and administration of Microsoft System Center Operations Manager 1807 and 2022.
- Experience in server/application/network performance, capacity and availability monitoring.
- Experience in developing custom SCOM management packs for Windows, Linux and network platforms using Microsoft Visual Studio Authoring Extensions (VSAE).
- Experience using the Microsoft Windows PowerShell.
- Experience with SQL Server Reporting Services (SSRS).
- Experience with version control platforms such as GitHub.
- Experience of using ServiceNow ITSM.
- Experience with core Microsoft technologies including PC and server operating systems.
- Experience with core Linux technologies such as RedHat Enterprise.
- Knowledge of server virtualization.
System Center Operation Manager (SCOM) Engineer employer: KTek Resourcing
Contact Detail:
KTek Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Center Operation Manager (SCOM) Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your SCOM projects and any custom management packs you've developed. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss your experience with SCOM, SQL Server Reporting Services, and how you’ve collaborated with teams in the past. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace System Center Operation Manager (SCOM) Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SCOM Engineer role. Highlight your experience with SCOM, management packs, and any relevant technologies like AD, DNS, and Linux. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your cover letter, don’t just list your qualifications—show us how you've used them in real-world scenarios. Share specific examples of how you've improved system performance or solved technical problems. We love a good story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos. We appreciate clarity and professionalism in our applications!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at KTek Resourcing
✨Know Your SCOM Inside Out
Make sure you have a solid grasp of the SCOM platform, including its administration and management pack development. Brush up on your knowledge of monitoring technologies like AD, DNS, and Linux systems, as these will likely come up in conversation.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced with SCOM and how you resolved them. Think of examples where you improved system performance or user access, as this demonstrates your proactive approach and technical expertise.
✨Communicate Effectively
Since this role involves collaboration with various teams, practice articulating complex technical concepts in simple terms. Highlight your experience in managing customer expectations and how you’ve successfully communicated solutions in past roles.
✨Prepare for Technical Questions
Expect questions about SQL Server Reporting Services and PowerShell. Brush up on your skills and be ready to explain how you've used these tools in your previous work. It’s also a good idea to review version control platforms like GitHub, as familiarity with these can set you apart.