At a Glance
- Tasks: Coordinate patient journeys and provide excellent customer service in a dynamic healthcare environment.
- Company: Family-owned private therapy provider specialising in Autism Diagnostic Services.
- Benefits: 28 days annual leave, sick pay, pension scheme, and ongoing training.
- Other info: Join a collaborative team dedicated to delivering high-quality patient care.
- Why this job: Make a meaningful impact while supporting patients and clinicians in a compassionate setting.
- Qualifications: Organised, detail-oriented, and experienced in healthcare administration or patient coordination.
The predicted salary is between 25000 - 25000 £ per year.
Location
Chichester (Office-based)
Job Type
Permanent, Full Time
Hours
Monday to Friday, 9am - 5pm
Salary
£25,000 per annum plus excellent benefits package
KT Healthcare is a family‑owned private therapy provider specialising in high‑quality Autism Diagnostic Services.
We work closely with GPs, NHS ICBs and clinicians to deliver a seamless diagnostic journey, combining clinical excellence with compassionate patient care.
As our service continues to grow, we’re looking for an organised, proactive and empathetic Patient Services Coordinator to join our Autism Service Operations Team.
About The Role
This is a varied operational role at the centre of our Autism Service.
You’ll coordinate patient journeys from referral through to assessment and final report, supporting patients, clinicians and referrers while ensuring an outstanding service experience.
Working across multiple operational workstreams, you’ll help keep the service running efficiently, maintaining high standards of quality, compliance and patient care.
Key Responsibilities
- Coordinate patient journeys from referral through to assessment and final report.
- Manage clinician diaries, appointments and referrals to ensure an efficient, high‑quality service.
- Act as the first non‑clinical point of contact for patients, families, GPs and referrers, providing excellent customer service.
- Maintain accurate patient records and ensure compliance with GDPR, safeguarding, CQC and internal policies.
- Provide administrative and operational support to clinicians and the wider Autism Service team.
- Use patient management systems to coordinate appointments, maintain records and monitor service performance.
- Support quality assurance, audits and continuous service improvement.
- Work collaboratively across the team to deliver an outstanding patient experience.
We're looking for someone who is
- Highly organised with excellent attention to detail.
- Confident managing multiple priorities in a fast‑paced environment.
- A clear, professional and compassionate communicator.
- Comfortable using Microsoft Office and digital scheduling systems.
- Committed to confidentiality, safeguarding and delivering excellent service.
- A collaborative team player who enjoys supporting others.
- Previous experience in healthcare administration, patient coordination, clinical administration or another operational support role is highly desirable.
What we offer
- 28 days’ annual leave plus bank holidays
- 2 additional paid “festive days” around Christmas
- Company Sick Pay
- Contributory pension scheme
- Employee Assistance Programme (24/7)
- Ongoing training and professional development
If you’re passionate about delivering excellent service, thrive in a busy operational environment and want to make a meaningful impact, we’d love to hear from you.
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Patient Services Coordinator in Chichester employer: KT Healthcare
KT Healthcare is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture in the picturesque setting of Chichester. With a focus on strategic HR initiatives, employees are encouraged to grow their skills and influence organisational success, all while enjoying a balanced work-life environment from Monday to Friday.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Coordinator in Chichester
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at KT Healthcare for the Patient Services Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Services Coordinator in Chichester
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with KT Healthcare, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at KT Healthcare, and how you can make a difference!
How to prepare for a job interview at KT Healthcare
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at KT Healthcare.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like KT Healthcare appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how KT Healthcare supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
