Warehouse Operations Assistant

Location: Churchfields Business Centre, Sidney Little Rd, St Leonards, Hastings TN38 9AU (with occasional remote or off-site work)

Pay: £15/hour (on-site/travel-required work)

+ Mileage allowance at standard HMRC rates

Flexible weekly or monthly payment schedule

About the Role

We’re looking for a proactive and detail-oriented Warehouse Operations Assistant to support our growing business. This hybrid role involves handling daily order dispatch, managing inventory, and assisting with general business operations. You\’ll play a key part in keeping our logistics running smoothly while also having the opportunity to get involved in wider projects across the company.

Key Responsibilities

1. Order Fulfilment & Inventory Control

• Pick, pack and dispatch customer orders with speed and accuracy
• Perform monthly stock counts and regular stock intake
• Monitor and report stock discrepancies or low levels

2. Customer Support

• Respond to basic product queries via email and ticketing systems
• Flag complex issues or suspicious orders to your manager

3. Reporting & Problem-Solving

• Share weekly insights on stock movements and sales trends
• Support with troubleshooting logistics or system issues

4. Business Operations & Team Support

• Assist in product launches, website updates, and content creation
• Take part in events, conferences, and company team sessions
• Provide ideas and feedback to streamline operations

Who We’re Looking For

• Detail-focused and organised with a hands-on mindset
• Comfortable lifting and carrying up to 15kg in a warehouse setting
• Confident using email, spreadsheets, and basic digital tools
• Proactive communicator who can work independently and collaboratively
• Interest or experience in warehouse/logistics processes is a plus

What We Offer

• Flexible working structure (1–2 hours/day core warehouse tasks, M–F)
• Additional hours available for events, content support, or stock management
• A collaborative, feedback-driven team culture
• Room to grow: this role could evolve into expanded hours and responsibilities as the company scales
• Training in warehouse systems, eCommerce, and operations

Additional Notes

• NDA and adherence to internal processes (including data protection and safety policies) is required
• Timesheets must be completed accurately (tracked to the minute)

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