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- Tasks: Lead the hotel operations overnight, ensuring guest satisfaction and safety.
- Company: Prestigious 4-star hotel in Derbyshire with a supportive team.
- Benefits: Salary from £28,000-£30,000, staff discounts, and career progression opportunities.
- Other info: Friendly environment with training and development support.
- Why this job: Be a key leader in hospitality, making a difference during night hours.
- Qualifications: Experience in hotel front office or supervisory role required.
The predicted salary is between 28000 - 30000 £ per year.
We are seeking a professional, calm, and highly organised Night Manager to join the team at a prestigious 4-star hotel. This is a key leadership role responsible for ensuring the smooth and secure running of the hotel overnight, delivering an exceptional guest experience even during late hours.
About the Role
As Night Manager, you will be the senior representative on duty during the night shift, overseeing hotel operations, supporting guests, and ensuring all departments are prepared for the following day. You will play a vital role in maintaining safety, service standards, and operational accuracy throughout the night.
Key Responsibilities
- Oversee all hotel operations during night hours
- Ensure the safety and security of guests, staff, and property
- Handle guest enquiries, complaints, and late check-ins/check-outs
- Complete night audit procedures and financial reporting
- Monitor front desk activity and support night reception staff
- Conduct regular security and safety checks of the premises
- Liaise with housekeeping and maintenance teams for early shift preparation
- Ensure compliance with hotel policies and procedures
About You
- Previous experience in a hotel front office or supervisory role (essential)
- Strong leadership and decision-making skills
- Excellent customer service and communication abilities
- Calm under pressure and able to handle emergencies professionally
- Competent with hotel management systems and basic financial reporting
- Flexible, reliable, and willing to work night shifts, weekends, and holidays
What's on Offer
- Salary from £28,000-£30,000
- Staff discounts on hotel stays, food, and beverages
- Opportunities for career progression within a growing hotel group
- Training and development support
- Friendly and supportive working environment
If you are a motivated hospitality professional who thrives in a night-time leadership role, we would love to hear from you. Please send your CV across to Grace at KSB Recruitment or call 07377802621.
Hotel Night Manager in Derby employer: KSB Recruitment
Contact Detail:
KSB Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Night Manager in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in night management. They might have insider info on job openings or can even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to hotel operations and guest service. We recommend role-playing with a friend to get comfortable with your responses and showcase your calmness under pressure.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've handled emergencies or resolved guest complaints in previous roles. This will demonstrate your ability to manage the night shift effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hotel Night Manager in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hotel management and customer service. We want to see how your skills match the Night Manager role, so don’t be shy about showcasing your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our 4-star hotel. Share specific examples of how you've handled night shifts or emergencies in the past – we love a good story!
Showcase Your Calmness Under Pressure: As a Night Manager, staying calm during busy or challenging situations is key. In your application, mention any experiences where you’ve successfully managed stress or resolved conflicts. We want to know you can handle the night shift with grace!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KSB Recruitment
✨Know Your Hotel Operations
Familiarise yourself with the specific operations of a hotel, especially during night shifts. Understand the key responsibilities of a Night Manager and be ready to discuss how you would handle various scenarios, such as guest complaints or emergencies.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you demonstrated strong leadership and decision-making skills. Highlight situations where you successfully managed a team or resolved conflicts, as this will show your capability to lead during the night shift.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to customer service, especially in high-pressure situations. Share specific instances where you went above and beyond for guests, as this role requires delivering exceptional service even at odd hours.
✨Prepare for Financial Reporting Questions
Since the role involves completing night audit procedures and financial reporting, brush up on your knowledge of basic financial concepts. Be prepared to discuss your experience with hotel management systems and how you ensure accuracy in financial reporting.