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- Tasks: Lead the housekeeping team, ensuring top-notch cleanliness and guest satisfaction.
- Company: KSANSA is a dynamic Project Management Office based in the UK.
- Benefits: Enjoy flexible freelance work with opportunities for growth and development.
- Why this job: Join a vibrant team and make a real impact on guest experiences in London.
- Qualifications: Experience in housekeeping and laundry, strong communication, and customer service skills required.
- Other info: This role offers a chance to enhance your leadership skills in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
KSANSA is the dedicated Project Management Office (PMO) operating in the United Kingdom.
Role Description
This is a freelance on-site role for an Executive Housekeeper, located in London, United Kingdom. The Executive Housekeeper will be responsible for integrating into the operations of the housekeeping department, ensuring cleanliness standards are met, managing laundry services, training staff, and maintaining effective communication with other departments. Other responsibilities include inventory management, scheduling, and providing exceptional customer service to guests.
Qualifications
- Experience in Laundry and housekeeping
- Strong Communication skills and the ability to collaborate with various departments
- Customer Service skills to ensure guest satisfaction
- Excellent Organization Skills for inventory and scheduling
- Experience in Training
- Attention to detail and problem-solving skills
- Previous experience in a similar role in the hospitality industry is a plus
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Contract
Job function
-
Job function
Management and Manufacturing
-
Industries
Business Consulting and Services
Referrals increase your chances of interviewing at KSANSA by 2x
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Executive Housekeeper employer: KSANSA
Contact Detail:
KSANSA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleanliness standards and protocols used in the hospitality industry. This knowledge will not only help you during interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience in housekeeping management. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss your previous experiences in training staff and managing laundry services. Be ready to share specific examples of how you improved operations or enhanced guest satisfaction in your past roles.
✨Tip Number 4
Showcase your organisational skills by being proactive in scheduling mock scenarios or role-plays related to inventory management and staff coordination. This will highlight your ability to handle the responsibilities of the Executive Housekeeper role effectively.
We think you need these skills to ace Executive Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping and laundry services. Emphasise any previous roles in the hospitality industry, focusing on your responsibilities and achievements that align with the Executive Housekeeper position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer service experience. Mention specific examples of how you've trained staff or improved cleanliness standards in previous roles to demonstrate your suitability for the job.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and problem-solving abilities. These are crucial for managing inventory and scheduling effectively, which are key responsibilities of the role.
Show Enthusiasm for the Role: Express your passion for maintaining high cleanliness standards and providing exceptional customer service. Companies like KSANSA appreciate candidates who are genuinely excited about contributing to their team and enhancing guest experiences.
How to prepare for a job interview at KSANSA
✨Showcase Your Experience
Be prepared to discuss your previous roles in housekeeping and laundry services. Highlight specific examples where you ensured cleanliness standards were met and how you managed inventory effectively.
✨Demonstrate Strong Communication Skills
Since the role requires collaboration with various departments, practice articulating how you've successfully communicated and worked with other teams in the past. This will show your ability to integrate smoothly into their operations.
✨Emphasise Customer Service Excellence
Prepare to share instances where you went above and beyond to ensure guest satisfaction. This could include resolving issues or receiving positive feedback from guests, which is crucial in the hospitality industry.
✨Highlight Your Organisational Skills
Discuss your approach to scheduling and inventory management. Providing examples of how you’ve maintained order and efficiency in previous roles will demonstrate your capability to handle the responsibilities of the Executive Housekeeper position.
