Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing financial and legal services for disabled veterans and their caregivers.
- Company: Join a top-rated veteran-owned business known for its supportive culture.
- Benefits: Enjoy great health coverage, flexible work, and professional development opportunities.
- Why this job: Make a real difference in the lives of veterans while advancing your career.
- Qualifications: Bachelor’s degree and 10+ years in program management or operations required.
- Other info: Hybrid work environment with a focus on work/life balance.
The predicted salary is between 36000 - 60000 ÂŁ per year.
KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through three core capabilities: (1) data analytics, (2) comprehensive veterans support, and (3) business process improvement. We are a rapidly growing government contractor that has built a reputation on focused customer service, on-time performance, and continuous improvement.
To demonstrate this, KSA was awarded the 2019 - 2023 Inc. Best Workplaces, a prestigious list of businesses recognized for value placed on company culture, standout worker benefits, and the prioritization of employee well-being. KSA also received a spot on both the 2020, 2021, 2022, and 2023 Best for Vets List by Military Times in addition to winning the 2021, 2022, and 2023 Department of Labor “Hire Vets” Platinum Medallion Award.
This Position is Contingent upon Award
We are seeking a highly motivated and experienced Deputy Program Manager to join our team. The ideal candidate will have a strong background in providing Legal and or Financial services, coupled with call center and customer service center experience, with a focus on ensuring compliance with established business rules and achieving key performance metrics. The Deputy Program Manager will be responsible for assisting in overseeing the delivery of Financial and Legal services to disabled veterans and their caregivers. They will oversee Customer Service Representatives (CSRs), Supervisors, and Paralegals and Financial paraprofessionals, ensuring that they are meeting performance goals and providing excellent customer service.
Benefits:
- Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
- HSA / FSA Medical Plans
- PTO
- Flexible Work Environment and Encourage Work/Life Balance
- 401K with Company Match
- Observes all federal holidays
- Professional Development/Tuition Reimbursement Program
- Annual Career Development Process
Job Type: Full-time/Exempt
Location: Hybrid – Stafford, VA Office
Anticipated Start Date: March 2026
Position Responsibilities:
- Assist Program Manager with governance, planning, and execution of contract deliverables.
- Oversee operational workflows and ensure SLA compliance.
- Coordinate staffing, scheduling, and resource allocation.
- Support risk management, incident response, and stakeholder communication.
- Prepare reports and assist with data analysis for monthly and quarterly reviews.
Requirements:
- Bachelor’s degree in business, legal, or related field (Master’s preferred).
- 10+ years of experience in program or operations management.
- Experience with call center operations and compliance-driven environments.
- Ability to pass Tier-1 background investigation.
Preferred Skills/Experience:
- Experience supporting Department of Veterans Affairs programs.
- Familiarity with HIPAA, Section 508 compliance, and government contracting.
- Strong leadership and communication skills.
- Experience with 24/7/365 operations.
KSA Integration is an equal opportunity employer.
Deputy Program Manager - VA Caregiver in Stafford employer: KSA Integration, LLC
Contact Detail:
KSA Integration, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Program Manager - VA Caregiver in Stafford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with veterans' services or government contracting. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching KSA Integration and its values. Understand their focus on customer service and employee well-being. When you show that you align with their culture, it’ll make you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and operational management. Use specific examples from your past experiences to demonstrate how you’ve successfully managed teams and met performance goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Program Manager - VA Caregiver in Stafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deputy Program Manager role. Highlight your background in legal or financial services, as well as any call centre experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting disabled veterans and their caregivers. Share specific examples of how your past experiences align with our mission at KSA Integration.
Showcase Your Leadership Skills: Since this role involves overseeing teams, make sure to highlight your leadership experience. Talk about how you've successfully managed teams in the past and how you ensure compliance and performance goals are met. We love to see strong leaders!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at KSA Integration, LLC
✨Know Your Stuff
Make sure you understand the core capabilities of KSA Integration, especially around data analytics and veterans support. Brush up on relevant laws and compliance standards like HIPAA and Section 508, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
As a Deputy Program Manager, you'll be overseeing teams. Prepare examples of how you've successfully led teams in the past, particularly in call centre or compliance-driven environments. Highlight your ability to meet performance goals and ensure excellent customer service.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as managing operational workflows or responding to incidents. Think through potential scenarios related to veterans' services and be ready to discuss your approach to problem-solving.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
