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- Tasks: Support patient care by triaging calls and requests in a friendly GP practice.
- Company: KS Medical Centre, a diverse and supportive healthcare environment.
- Benefits: Training provided, collaborative team, and opportunities for career growth.
- Other info: Join a dynamic team with a focus on community health and support.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Fluent in English, computer literate, and basic medical understanding required.
The predicted salary is between 30000 - 40000 £ per year.
We are a friendly GP Practice seeking a GP Assistant for the role of Care Navigator. The Care Navigator will work closely with the administrative team to support daily triage of incoming patient calls and requests, with potential for later involvement in chronic disease clinics. Support and training will be available via the GP partners and senior administrative team.
About Us: KS Medical Centre is a SystmOne practice within the North Southall Primary Care Network in Ealing Borough, with ~5,000 patient population. We have been involved in Imperial College undergraduate medical training and recently received approval for GP registrar training. Our clinical team of doctors, practice nurses and healthcare assistants is supported by local physiotherapists, social prescribers and visiting paramedics for home visits. We also have our own pharmacist service for virtual medication review and prescription authorisation. Our patient population is ethnically diverse and presents a range of chronic disease and acute presentation challenges.
Responsibilities:
- Collaborate with the administrative team to triage patient calls and requests.
- Serve as the first point of contact for patient triage.
- Follow practice protocols and guidelines developed by the senior clinical team.
- Physical presence in the practice is required; own transport not essential.
Qualifications & Experience:
- Fluent in English.
- Computer literate.
- Basic medical understanding.
- GCSE Grade A‑C in English and Maths.
- Qualified to NVQ level 3.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
GP Assistant in London employer: KS Medical Centre
Contact Detail:
KS Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Assistant in London
✨Tip Number 1
Get to know the practice! Research KS Medical Centre and its values. When you walk in for your interview, show that you understand their mission and how you can contribute as a Care Navigator.
✨Tip Number 2
Practice your communication skills. As a GP Assistant, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with triaging calls and requests.
✨Tip Number 3
Network with current employees if possible. Reach out on LinkedIn or through mutual connections to learn more about the team and what they value in a Care Navigator. This insider info can give you an edge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the KS Medical Centre team.
We think you need these skills to ace GP Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the GP Assistant role. We want to see how your background fits with our friendly practice and the responsibilities outlined in the job description.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re a great fit for KS Medical Centre. We love seeing genuine passion for patient care and teamwork.
Showcase Your Communication Skills: As a Care Navigator, communication is key! In your application, highlight any experience you have in handling calls or working with patients. We want to know how you can contribute to our supportive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at KS Medical Centre
✨Know Your Role
Make sure you understand the responsibilities of a GP Assistant, especially as a Care Navigator. Familiarise yourself with triaging patient calls and the protocols you'll need to follow. This will show your potential employer that you're serious about the role.
✨Brush Up on Medical Basics
Since a basic medical understanding is required, take some time to review common medical terminology and procedures. This will help you feel more confident during the interview and demonstrate your commitment to the role.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your ability to handle patient interactions smoothly.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice and its approach to patient care. Inquire about the training and support available, as well as how the team collaborates. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.