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- Tasks: Support patient care by triaging calls and requests in a friendly GP practice.
- Company: KS Medical Centre, a diverse and supportive healthcare environment.
- Benefits: Training provided, collaborative team, and opportunities for career growth.
- Other info: Join a dynamic team with a focus on community health and support.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Fluent in English, computer literate, and basic medical understanding required.
The predicted salary is between 30000 - 40000 £ per year.
We are a friendly GP Practice seeking a GP Assistant for the role of Care Navigator. The Care Navigator will work closely with the administrative team to support daily triage of incoming patient calls and requests, with potential for later involvement in chronic disease clinics. Support and training will be available via the GP partners and senior administrative team.
About Us: KS Medical Centre is a SystmOne practice within the North Southall Primary Care Network in Ealing Borough, with ~5,000 patient population. We have been involved in Imperial College undergraduate medical training and recently received approval for GP registrar training. Our clinical team of doctors, practice nurses and healthcare assistants is supported by local physiotherapists, social prescribers and visiting paramedics for home visits. We also have our own pharmacist service for virtual medication review and prescription authorisation. Our patient population is ethnically diverse and presents a range of chronic disease and acute presentation challenges.
Responsibilities:
- Collaborate with the administrative team to triage patient calls and requests.
- Serve as the first point of contact for patient triage.
- Follow practice protocols and guidelines developed by the senior clinical team.
- Physical presence in the practice is required; own transport not essential.
Qualifications & Experience:
- Fluent in English.
- Computer literate.
- Basic medical understanding.
- GCSE Grade A‑C in English and Maths.
- Qualified to NVQ level 3.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
GP Assistant employer: KS Medical Centre
Contact Detail:
KS Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Assistant
✨Tip Number 1
Get to know the practice! Research KS Medical Centre and its values. When you walk in for your interview, you’ll want to show that you’re not just another candidate but someone who genuinely cares about their mission and the diverse patient population.
✨Tip Number 2
Practice makes perfect! Before your interview, do a mock triage call with a friend. This will help you get comfortable with the kind of scenarios you might face as a Care Navigator and show your potential employers that you’re ready to hit the ground running.
✨Tip Number 3
Be yourself! The team at KS Medical Centre is friendly, so let your personality shine through during the interview. Share your passion for helping patients and how you can contribute to the team’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team at KS Medical Centre.
We think you need these skills to ace GP Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the GP Assistant role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining KS Medical Centre and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: As a Care Navigator, communication is key. In your application, highlight any experience you have in customer service or similar roles where you’ve had to interact with people. We love candidates who can connect with our diverse patient population!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KS Medical Centre
✨Know Your Role
Make sure you understand the responsibilities of a GP Assistant, especially as a Care Navigator. Familiarise yourself with triaging patient calls and the protocols set by the senior clinical team. This will show your enthusiasm and readiness to jump right in.
✨Brush Up on Medical Basics
Since a basic medical understanding is required, take some time to review common medical terminology and procedures. Being able to speak confidently about these topics will impress the interviewers and demonstrate your commitment to the role.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication skills are key. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will highlight your ability to handle patient interactions smoothly.
✨Research the Practice
Get to know KS Medical Centre and its values. Understanding their approach to patient care and their diverse patient population will help you align your answers with their mission. It also shows that you're genuinely interested in being part of their team.