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For Companies At a Glance
- Tasks: Lead global eCommerce strategy and drive online performance for a dynamic hotel brand.
- Company: Exciting hospitality company with a global presence and growth potential.
- Benefits: Competitive salary, career development opportunities, and a chance to shape the digital landscape.
- Why this job: Make a real impact on customer experience and revenue growth in a thriving industry.
- Qualifications: Proven senior eCommerce experience and strong knowledge of PPC and CRM strategies.
- Other info: Join a growing team and enjoy a collaborative work environment.
The predicted salary is between 36000 - 60000 £ per year.
Currently recruiting for an experienced Head of eCommerce / Senior eCommerce Manager to lead and drive global online performance across all digital channels for an exciting hotel business. This is a strategic, hands-on role responsible for revenue growth, customer acquisition, and the ongoing development of eCommerce platforms.
The Role
You will own the eCommerce strategy end-to-end, overseeing planning, performance, optimisation, and delivery across multiple digital touchpoints. Working closely with senior stakeholders and cross-functional teams, you’ll ensure digital channels support wider commercial and brand objectives.
Key responsibilities include:
- Leading the strategic planning and budgetary control of all eCommerce marketing activity
- Developing and implementing global online and traffic acquisition strategies across CRM, SEO, PPC, affiliates, and social media
- Owning the eCommerce roadmap and driving continuous improvement of website and digital platforms
- Managing and optimising PPC performance, analysing ROI, and reallocating budgets to meet revenue and traffic targets
- Improving website usability, design, content, and conversion rates, working with external agencies where required
- Collaborating with design and content teams to deliver engaging, on-brand digital experiences
- Implementing and evolving content strategies for website and blog platforms
- Ensuring CRM systems work effectively across all areas of the business
- Delivering insight and analytics to inform ongoing eCommerce development
Experience required
- Proven experience in a senior eCommerce role (Senior eCommerce Manager or Head of eCommerce)
- Strong understanding of PPC, including creating and delivering global strategies
- Advanced knowledge of Google Analytics and performance reporting
- Solid background in customer acquisition, re-engagement, and retention
- Strong CRM knowledge with experience building and implementing CRM strategies
- Experience managing third-party technology and service providers
- Basic web and mobile app development knowledge to support agency management and cost control
This is an exciting time to join a growing hospitality company with a global reach.
Head of Ecommerce in London employer: Krystle Recruitment Solutions
Contact Detail:
Krystle Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space and let them know you're on the hunt for a Head of eCommerce role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, be ready to discuss your past successes in driving online performance and revenue growth. Use specific examples that highlight your strategic thinking and hands-on approach.
✨Tip Number 3
Stay updated on industry trends! Make sure you're aware of the latest developments in eCommerce, especially around PPC, SEO, and CRM strategies. This knowledge will not only impress interviewers but also help you tailor your discussions to their needs.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly through us ensures your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Head of Ecommerce in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of eCommerce role. Highlight your experience in driving online performance and managing digital channels, as this is what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this strategic role. Share specific examples of how you've led eCommerce strategies and achieved revenue growth in previous positions.
Showcase Your Analytical Skills: Since we value data-driven decisions, include any relevant experience with Google Analytics and performance reporting. Let us know how you've used insights to optimise eCommerce platforms in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Krystle Recruitment Solutions
✨Know Your Numbers
As a Head of eCommerce, you'll need to demonstrate your understanding of key metrics. Brush up on your knowledge of PPC performance, ROI analysis, and customer acquisition costs. Be ready to discuss specific examples where you've driven revenue growth through data-driven decisions.
✨Showcase Your Strategic Mindset
This role is all about strategy, so come prepared with a clear vision for eCommerce. Think about how you would approach developing global online strategies and be ready to share your ideas on optimising digital channels. Highlight any past experiences where you successfully led strategic initiatives.
✨Collaboration is Key
You'll be working closely with various teams, so emphasise your collaborative skills. Prepare examples of how you've worked with design, content, and tech teams to enhance user experience and drive conversions. Show that you can bridge the gap between different departments.
✨Stay Ahead of Trends
The eCommerce landscape is always changing, so it's crucial to stay updated on the latest trends and technologies. Research current eCommerce innovations and be ready to discuss how you would implement them in this role. This shows your passion for the industry and your commitment to continuous improvement.
