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- Tasks: Provide expert careers advice and guidance to help clients make informed career choices.
- Company: Join Krypton Training, a leader in career development services.
- Benefits: Competitive salary, bonus potential, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by guiding their career paths.
- Qualifications: Customer service experience and a willingness to learn about careers advice.
- Other info: Flexible work environment with a mix of remote and on-site responsibilities.
The predicted salary is between 18000 - 30000 £ per year.
Purpose: To provide impartial, confidential, high quality careers information, advice and guidance to customers in order to allow them to make well informed and realistic career choices on all aspects of learning & work Objectives: • Contribute to the development of Krypton Training’s initial careers advice and information services under the National Careers Service, so that service users are dealt with fully, promptly, and within the time constraints of the service. • Deliver and meet the given targets for the National Careers Service contract & deliver careers advice on a one to one basis and employability support via various workshops e.g., Job Search, interview skills, CV writing workshops, etc. at Krypton Training offices, client sites and remotely from home. • Maintain accurate and appropriate records to ensure that all necessary paperwork is completed to meet high quality standards & requirements and provide statistics as appropriate. • Must be a confident in using a laptop and have experience in using Microsoft Office, familiarity of using tele/video conferencing software is desirable. • Help develop the strategic recognition of the National Careers Service and create and maintain strong relationships to deliver the weekly and monthly targets according to profile. • To be able to use initiative in making informed decisions with line management and willingness to take on responsibility in order to be able to become an effective careers adviser and team player. Location: This role will require the individual to work from home 1 day a week conducting telephone sessions and 4 days travel via public transport and deliver across London at various client sites, employer’s sites, and voluntary organisations and other community locations on a one-to-one and/or group work basis. SALARY: £22,500 per annum and with successful completion of the probationary period a bonus will be added, thereafter a yearly review with the aim of increasing to £24,000 in the second year. HOURS: 35 hours per week will be required from Monday-Friday QUALIFICATIONS: Ideal candidates must have good customer service skills or experience in working in a customer facing role and be prepared to undertake training in IAG level 3 and within a year be working towards a Careers Information Advice and Guidance Level 4 qualification. PROBATIONARY PERIOD: 4 months leading to a permanent contract
Careers Advisor employer: Krypton Training
Contact Detail:
Krypton Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Careers Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the job hunt. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you feel more confident and ready to tackle those tricky questions.
✨Tip Number 3
Tailor your approach! When applying for roles, make sure to highlight your relevant skills and experiences that match the job description. Show them why you're the perfect fit!
✨Tip Number 4
Don't forget to follow up! After an interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Careers Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Careers Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can contribute to our mission!
Showcase Your Skills: Don’t forget to mention your proficiency with Microsoft Office and any experience with tele/video conferencing software. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your potential.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we receive all your details without any hiccups. Don’t delay – we can’t wait to hear from you!
How to prepare for a job interview at Krypton Training
✨Know Your Stuff
Make sure you’re well-versed in the National Careers Service and its objectives. Familiarise yourself with the types of careers advice and workshops you’ll be delivering. This will show your potential employer that you’re genuinely interested and prepared for the role.
✨Showcase Your Customer Service Skills
Since this role requires strong customer service skills, think of specific examples from your past experiences where you’ve successfully helped clients or customers. Be ready to discuss how you handled challenging situations and what you learned from them.
✨Practice Makes Perfect
Before the interview, practice common interview questions related to careers advice and guidance. You might even want to conduct mock interviews with a friend or family member to build your confidence and refine your answers.
✨Be Tech-Savvy
As the role involves using Microsoft Office and tele/video conferencing software, make sure you’re comfortable with these tools. If you have experience using them, mention it during the interview to highlight your readiness for remote sessions and workshops.