At a Glance
- Tasks: Manage exciting accounts and deliver impactful campaigns in a creative agency.
- Company: Join krow, a dynamic full-service creative agency with a collaborative culture.
- Benefits: Enjoy 25 days holiday, health plans, discounts, and excellent training opportunities.
- Other info: Diverse and inclusive workplace with great career growth potential.
- Why this job: Shape major brands and make a real impact in a fast-paced environment.
- Qualifications: Experience in marketing, strong communication skills, and a proactive mindset.
The predicted salary is between 35000 - 45000 € per year.
We’re looking for an experienced Account Manager with a proactive, can-do attitude to join the team working across two of our most exciting accounts – Post Office and AION Auto UK. If you’re looking to develop your career within an established, full-service creative agency and play a central role in delivering impactful, integrated campaigns, this could be the opportunity for you.
Working within a highly talented and collaborative team, you’ll play a pivotal role coordinating and delivering client projects. You’ll ensure agency outputs meet expectations, maintain strong day-to-day client relationships, and drive clarity and momentum across all workstreams. As the operational heartbeat of the account, you’ll balance organisation, commercial awareness and creative ambition while supporting and mentoring junior team members. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys building strong partnerships both internally and externally. The role is hybrid with a London office base (minimum 3 days/week), but we’re open to discussing individual flexibility needs.
About krow: krow is a full-service creative agency and part of The MISSION Group Plc. We create ideas that drive immediate and lasting impact, combining brand strategy, creativity and performance to help ambitious organisations grow. We deliver integrated campaigns across brand, advertising, digital, social, CRM and customer engagement for clients ranging from big established retailers to challenger brands and charities – giving our team the opportunity to create work that delivers commercial growth while making big positive impacts. We pride ourselves on a diverse, open and sleeves-rolled-up culture where everyone has a voice.
About the Accounts:
- Post Office: Post Office is krow’s largest and most high-profile account, placing us at the centre of one of the UK’s most recognised and trusted brands. As lead creative agency, we drive the brand’s strategy, creative vision and end-to-end production across owned and paid channels including advertising, social, digital, in-branch, customer experience, web and email communications. It’s a broad, fast-moving remit with real scale, impact and visibility.
- AION Auto UK: AION Auto UK represents one of the agency’s most exciting new wins – a major automotive brand with ambitious growth plans for 2026. As lead agency across strategy, creative, digital, CRM and social, we’re shaping the brand from the ground up – defining its positioning, leading launch strategy and delivering integrated multi-channel activation. This is a rare opportunity to help shape a challenger brand from day one in a competitive category.
Key responsibilities:
- Build and maintain strong client and internal relationships
- Manage client briefs from initial scoping through to final delivery
- Oversee timelines, budgets and production processes to ensure work is delivered on time and on budget
- Proactively forward plan resource to support smooth account delivery
- Lead key documentation and ensure clear team communication
- Contribute to strategic thinking and creative development
- Develop a strong understanding of your client’s business, including performance, competitors and markets
- Identify opportunities to add value beyond business-as-usual activity
- Effectively manage upwards, keeping senior stakeholders informed and escalating where appropriate
- Support and mentor junior team members
- Maintain brand consistency and quality across all outputs
- Manage finance processes, approvals and third-party costs
Skills and experience:
- Experience working within a marketing agency or managing communications campaigns client side
- Confident communicator with excellent written and verbal communication skills
- Highly organised with exceptional attention to detail
- Strong interpersonal skills, with the ability to mentor and inspire junior team members
- Proactive, solution-focused mindset
- Understanding of omni-channel marketing including broadcast and digital/social delivery
- Proficient in Microsoft Office
- Commitment to ongoing learning and development
You’ll be part of a creative team that genuinely cares about the work and about each other. We back ideas that make an impact, and we give our people the space and support to grow. If you want to push boundaries, raise standards and make great things happen, you’ll fit right in.
What We Offer: We’re big believers in doing great work and living a great life. That’s why we’ve put together a benefits package that supports your health, happiness and hustle, inside and outside of work.
- 25 days’ holiday, increasing to 29 after two years’ service, plus Bank Holidays
- Company pension scheme, with enhanced Employer contributions after 1 year’s service
- Medical Cash Plan – including employee assist programme, contributions to dental, optical, physio etc.
- Employee Discount Scheme – an online platform for all staff offering a variety of discounts at various shopping outlets, gyms etc.
- Electric Car Purchase Scheme, via Salary Sacrifice
- Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System
- Regular staff social events
- Company Christmas closure
- Long service awards
- Mission Share Scheme.
Inclusion Matters: At krow we believe the best ideas come from diverse perspectives and that culture only thrives when everyone has the space to show up as themselves. We're committed to building an environment that’s welcoming, respectful and genuinely inclusive for all. We’re proud to be a Disability Confident Committed (Level 1) Employer. That means we’ve pledged to make our recruitment process accessible and inclusive, promote our roles widely, and offer interviews to disabled applicants who meet the minimum criteria. We also anticipate and provide reasonable adjustments where needed because supporting every candidate matters. If you need any adjustments to take part in the process, just let us know. We are here to help.
Account Manager employer: krow group
At krow, we pride ourselves on fostering a dynamic and inclusive work environment where creativity thrives. As an Account Manager, you'll enjoy a hybrid working model based in London, alongside a comprehensive benefits package that includes generous holiday allowances, a robust pension scheme, and outstanding training opportunities. Join a collaborative team that values your contributions and supports your professional growth while delivering impactful campaigns for high-profile clients like Post Office and AION Auto UK.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their clients, campaigns, and culture. This will not only impress them but also help you figure out if it’s the right fit for you.
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your experience and how it aligns with the role. Keep it concise, engaging, and relevant to what they’re looking for in an Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with client relationships and project management, as these are key to what we’re looking for at krow.
Show Off Your Communication Skills:Since this role requires excellent written and verbal communication, don’t hold back! Use clear, concise language in your application to demonstrate your ability to convey ideas effectively.
Be Proactive in Your Approach:We love a can-do attitude! In your application, share examples of how you’ve taken initiative in past roles, especially when it comes to managing client projects or mentoring team members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at krow group
✨Know Your Accounts Inside Out
Before the interview, dive deep into understanding both the Post Office and AION Auto UK accounts. Familiarise yourself with their brand strategies, recent campaigns, and market positioning. This will not only show your enthusiasm but also help you discuss how you can contribute to their success.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively managed client relationships in the past. Be ready to demonstrate your ability to communicate clearly and confidently, both verbally and in writing, as this will be crucial for maintaining strong day-to-day client relationships.
✨Demonstrate Your Organisational Skills
Highlight your experience in managing timelines, budgets, and production processes. Bring specific examples of how you've successfully overseen projects from initial scoping to final delivery. This will reassure the interviewers that you can handle the operational heartbeat of the account.
✨Emphasise Your Proactive Mindset
The role requires a proactive, solution-focused approach. Prepare to discuss instances where you've identified opportunities to add value beyond the usual scope of work. This will illustrate your ability to think strategically and creatively, which is essential for driving clarity and momentum across all workstreams.
