Kroo Bank is seeking a Process Mapping Analyst to help analyse, document and optimise processes within the Operations Division. You will map end-to-end workflows and identify inefficiencies to drive smoother customer service.
You will collaborate with IT, Compliance and frontline teams, develop training, monitor performance and implement improvements that align with Kroo's standards of transparency and customer focus.
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Process Mapping & Optimization Analyst in Manchester employer: Kroo
Kroo is an exceptional employer that prioritises the well-being and growth of its employees while fostering a vibrant and inclusive work culture. With generous benefits such as 25 days of annual leave, mental health support, and opportunities for community engagement, Kroo empowers its team members to thrive both personally and professionally. Located in the heart of Central Manchester, our modern office environment complements a flexible hybrid working policy, making it an ideal place for those looking to make a meaningful impact in the fintech industry.
