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- Tasks: Lead a team in detecting financial crime and train new graduates weekly.
- Company: Join Kroo, a fintech bank on a mission to be trusted and loved by customers.
- Benefits: Enjoy generous holidays, mental health support, and top-notch equipment for hybrid work.
- Why this job: Make a real impact in the financial sector while growing your career in a dynamic team.
- Qualifications: 2+ years in fraud or financial crime, with strong coaching and analytical skills.
- Other info: Remote-first role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
What We’re All About at Kroo
Kroo has a big vision. To be the first Bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.
About the Team
We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company’s mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people’s lives for good.
What you’ll do
- This position will involve training a team of graduates in the Manchester office on a weekly basis.
- Support the day-to-day operations of Kroo’s 1st Line Financial Crime Detection Team.
- Act as a point of escalation and support the wider team with best‑practice guidance on how to manage reviews.
- Investigate transaction monitoring alerts to identify suspicious activity.
- Support and deputise the Detection Team Lead to ensure the team meet objectives.
- Conduct thorough reviews of periodic or enhanced due diligence alerts.
- Proactively identify financial crime trends through data analysis.
- Swiftly and effectively execute payment reviews delivering a positive customer experience whilst protecting customers and the bank from risk.
- Liaise with other financial institutions and law enforcement authorities.
- Liaise with other business departments.
- Support the optimisation and update of existing processes, systems and procedures.
Requirements
- 2 years experience (minimum) in a fraud or financial crime role.
- Experience managing escalations and supporting investigations.
- The ability and knowledge to coach and develop junior members of the team.
- An inquisitive and proactive attitude.
- The ability to manage a varied workload and meet SLAs.
- An analytical mindset and capable of identifying patterns in large datasets.
- A cooperative character and you enjoy working as part of a dynamic team.
- Excellent communication skills.
Benefits
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
- Employer‑sponsored volunteer program: We’re passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer‑sponsored volunteer time.
- Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
- Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top‑up.
- Top‑notch equipment: We provide top‑of‑the‑line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.
- Modern office: You’ll enjoy access to our modern, bustling workspace in Manchester.
- Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
- Electric Car scheme: We’re committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
- Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
- Room for growth: As a fast‑paced, high‑growth start‑up, we’re dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality.
Hybrid working and working times
The role will be remote‑first, meaning that the majority of work will be completed from home, with occasional on‑site working required in Manchester city centre. Please note onboarding and training for the role will be conducted remotely. Our ambition is to be a truly 24/7 customer‑focused bank. In order to achieve this, you’ll be working 5 shifts (Monday - Sunday) and hours per week. The shifts will be provided well in advance, but typically range between 07:00 - 19:30.
Diversity and Inclusion
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
Detection Team Lead - FinCrime in Manchester employer: Kroo
Contact Detail:
Kroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detection Team Lead - FinCrime in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Kroo. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Kroo’s values and mission. Show us how your experience aligns with our goal of being a trusted and loved bank. We want to see your passion for making a positive impact!
✨Tip Number 3
Practice your responses to common interview questions, especially around financial crime detection. We love candidates who can demonstrate their analytical mindset and proactive attitude through real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Kroo!
We think you need these skills to ace Detection Team Lead - FinCrime in Manchester
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and passion for the role, so don’t be afraid to show us who you are!
Tailor Your Application: Make sure to customise your application to fit the Detection Team Lead role. Highlight your relevant experience in fraud or financial crime, and how it aligns with our mission at Kroo.
Showcase Your Skills: We’re looking for someone with an analytical mindset and excellent communication skills. Use your application to demonstrate these abilities with specific examples from your past experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at Kroo
✨Know Your Stuff
Before the interview, make sure you understand Kroo's mission and values. Familiarise yourself with their approach to financial crime detection and how your experience aligns with their goals. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Detection Team Lead, you'll be training and supporting a team. Prepare examples of how you've successfully managed teams or coached others in the past. Highlight your ability to handle escalations and support investigations, as this is crucial for the role.
✨Be Data Savvy
Since the role involves analysing large datasets to identify financial crime trends, brush up on your analytical skills. Be ready to discuss specific tools or methods you've used in previous roles to analyse data and how you’ve applied those insights to improve processes.
✨Emphasise Collaboration
Kroo values teamwork, so be prepared to talk about your experiences working in diverse teams. Share examples of how you've collaborated with different departments or stakeholders to achieve common goals, and express your enthusiasm for contributing to a cooperative work environment.
