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- Tasks: Join our team to ensure quality in financial crime processes and support ongoing training.
- Company: Kroo, a forward-thinking fintech bank focused on trust and customer love.
- Benefits: Generous holiday, mental health support, hybrid working, and top-notch equipment.
- Why this job: Make a real impact in a mission-driven environment while growing your career.
- Qualifications: Experience in fintech or financial services, strong attention to detail, and analytical skills.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 30000 - 50000 ÂŁ per year.
Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. We are a multidisciplinary team of seasoned professionals from technology, banking, customer experience, marketing, and legal backgrounds, all united by a shared passion for the company’s mission. Driven by collaboration, we are building the world’s leading social bank, with a diverse group of inquisitive individuals focused on understanding customer needs and behaviours. This allows us to develop innovative products that create lasting, positive change in people’s lives.
As part of this mission, our FinCrime Operations Quality Assurance function works in close partnership with the Training team, forming a cohesive “FinCrime Operations Quality & Training” unit to ensure excellence in everything we do.
How you will contribute:
- Learn the processes and procedures of the financial crime team.
- Create QA scorecards for financial crime processes in line with the QA Framework.
- Carry out regular and ad-hoc Quality Checks (QC) on both financial crime analyst’s work and the FinCrime Operations processes themselves.
- Conduct a root cause analysis to understand issues and identify areas for improvement.
- Write clear QA summaries, along with detailed feedback for financial crime and the Team Leaders as part of their ongoing performance management.
- Support the training needs of the FinCrime Operations teams by delivering regular and ongoing coaching and quality training sessions to improve the performance of individual analysts and the wider FinCrime Operations Team.
- Develop QA MI and provide feedback to the relevant stakeholders on a regular basis.
- Articulate QA findings to senior stakeholders in regular QA meetings.
- Help the team to improve internal processes by applying best practices.
Requirements
About You
- Experience in a similar role within a fintech or financial services environment.
- Good AML knowledge and understanding of compliance and regulatory requirements within financial services.
- Strong attention to detail and analytical skills.
- Ability to interpret data/MI and provide feedback to improve business processes.
- Experience providing tailored feedback to team members.
Benefits
At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: We offer 3 personal days to use as needed.
- Employer-sponsored volunteer program: Up to 4 hours per month of employer-sponsored volunteer time.
- Mental health support: Access to Spill, our mental health support partner.
- Workplace pension: A workplace pension with a 5% employee contribution and a 3% employer top-up.
- Top-notch equipment: Necessary equipment for smooth hybrid work, including a MacBook laptop.
- Modern office: Access to our modern workspace in Farringdon, Central London.
- Cycle to Work scheme: Encouragement of sustainable transportation.
- Electric Car scheme: Support for reducing carbon footprint.
- Enhanced parental leave: Support for employees in starting and growing their families.
- Room for growth: Dedicated to providing employees with room to grow and excel.
- Full healthcare for you and your nuclear family via Vitality.
- Hybrid Working: A blended working model where employees are expected to work in the office for 1-2 days a week.
Diversity and Inclusion
We uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank.
Quality Assurance Analyst (Financial Crime) in London employer: Kroo
Contact Detail:
Kroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Analyst (Financial Crime) in London
✨Tip Number 1
Get to know Kroo's mission and values inside out. When you’re chatting with us, show how your passion for financial crime prevention aligns with our goal of being a trusted and loved bank. It’s all about connecting your experience to what we stand for!
✨Tip Number 2
Prepare for those interviews by brushing up on your AML knowledge and compliance regulations. We want to see that you can not only talk the talk but also walk the walk when it comes to understanding the financial services landscape.
✨Tip Number 3
Practice articulating your past experiences in quality assurance. Use specific examples where you’ve improved processes or provided impactful feedback. This will help us see how you can contribute to our FinCrime Operations team right from the get-go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our journey at Kroo!
We think you need these skills to ace Quality Assurance Analyst (Financial Crime) in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and the company. Dive into Kroo's mission and values, and think about how your experience aligns with their goals. This will help you tailor your application to show that you're a perfect fit!
Be Clear and Concise: When you're putting together your application, keep it straightforward. Use clear language and avoid jargon. Remember, the hiring team wants to see your skills and experience without having to sift through fluff!
Show Your Passion: Let your enthusiasm for the role shine through! Share why you're excited about the opportunity to work at Kroo and how you can contribute to their mission of being a trusted and loved bank. A little passion goes a long way!
Apply Through Our Website: Make sure to submit your application directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Kroo!
How to prepare for a job interview at Kroo
✨Know Your Stuff
Before the interview, make sure you understand the financial crime processes and procedures. Familiarise yourself with AML regulations and compliance requirements. This will not only show your interest but also demonstrate that you're ready to contribute from day one.
✨Prepare for Technical Questions
Expect technical questions related to quality assurance and data analysis. Brush up on your analytical skills and be ready to discuss how you've used data to improve processes in previous roles. Practising common QA scenarios can give you a leg up.
✨Showcase Your Communication Skills
As a Quality Assurance Analyst, you'll need to provide clear feedback and articulate findings to stakeholders. Prepare examples of how you've effectively communicated complex information in the past. This will highlight your ability to collaborate within a multidisciplinary team.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about Kroo's approach to financial crime or their QA framework. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
