At a Glance
- Tasks: Lead product development to combat financial crime and enhance operational efficiency.
- Company: Join Kroo Bank, a forward-thinking fintech revolutionising banking for customers.
- Benefits: Enjoy generous leave, mental health support, and top-notch equipment for hybrid work.
- Other info: Embrace a diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in banking while growing your career in a dynamic environment.
- Qualifications: Experience in product management, especially in banking or fintech, is essential.
The predicted salary is between 36000 - 60000 £ per year.
At Kroo Bank, we are building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We are a fully regulated UK bank, backed by long-term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards.
How you will contribute and key responsibilities:
- Drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities.
- Translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable.
- Work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank.
- Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives.
- Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels.
- Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch.
- Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact.
- Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation.
- Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery.
- Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite.
- Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality.
- Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning.
- Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes.
- Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery.
- Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting.
- Other duties as assigned to meet business needs.
Skills:
- Proven ability to lead end to end product delivery across financial crime, operations or automation.
- Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring.
- Ability to translate complex business, operational and regulatory requirements into clear product solutions.
- Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance.
- Confident using data, insight and experimentation to prioritise work and measure outcomes.
- Experience improving operational workflows, reducing manual effort and delivering automation at scale.
- Excellent written and verbal communication skills.
- Strong organisational skills, with the ability to manage competing priorities in a fast moving environment.
Qualifications:
- Significant experience in Product Management, ideally within banking, fintech or another regulated environment.
- Degree level qualification or equivalent practical experience.
What we offer:
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: 3 personal days to use as needed.
- Employer-sponsored volunteer programme: Up to 4 hours per month of employer-sponsored volunteer time.
- Mental health support: Access to Spill, our mental health support partner.
- Workplace pension: A workplace pension with a 5% employee contribution and a 3% employer top-up.
- Top-notch equipment: A MacBook laptop and support in establishing your home office.
- Modern office: Access to our modern workspace in Farringdon (Central London).
- Cycle to Work scheme: Encouragement of sustainable transportation.
- Electric Car scheme: Support for reducing carbon footprint.
- Enhanced parental leave: An enhanced parental leave policy.
- Room for growth: Opportunities for growth and excellence.
- Full healthcare for you and your nuclear family via Vitality.
Hybrid Working: We have a hybrid policy that gives both individuals and teams freedom regarding office space usage. There is a requirement to come into the office maybe once a month.
Diversity and Inclusion: We uphold our commitment to fostering a diverse and inclusive workplace.
Senior Product Manager (Financial Crime and Operations) in London employer: Kroo Ltd
Kroo Bank is an exceptional employer that prioritises employee well-being and professional growth, offering generous benefits such as 25 days of annual leave, mental health support, and a hybrid working model that promotes work-life balance. Located in the vibrant area of Farringdon, Central London, our modern office fosters collaboration and innovation, while our commitment to diversity and inclusion ensures every team member feels valued and supported. Join us in shaping the future of banking with a focus on customer-centric solutions and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager (Financial Crime and Operations) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Kroo Bank. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to product management and financial crime. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your passion for the role! When you get the chance to speak with someone from Kroo, let them know why you're excited about building a better bank and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Kroo Bank.
We think you need these skills to ace Senior Product Manager (Financial Crime and Operations) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Product Manager role. Highlight your experience in financial crime, operations, and automation, and show how you can contribute to Kroo's mission of building a better bank.
Showcase Your Skills:Use specific examples to demonstrate your skills in product management, stakeholder collaboration, and data-driven decision making. This will help us see how you can lead end-to-end product delivery effectively.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to explain complex concepts, as this reflects the kind of communication we value at Kroo.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures that your application is processed efficiently and allows us to review your details without any hassle.
How to prepare for a job interview at Kroo Ltd
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Kroo Bank's products and services, especially those related to financial crime and operations. Familiarise yourself with their mission to put customers first and how they leverage technology to enhance banking experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle complex situations. Think of examples from your past experience where you've successfully managed product lifecycles or improved operational workflows. Be ready to discuss how you translated regulatory requirements into effective product solutions.
✨Showcase Your Stakeholder Management Skills
Kroo Bank values collaboration across various teams. Prepare to discuss how you've effectively worked with stakeholders in previous roles, particularly in financial crime, risk, and compliance. Highlight specific instances where your communication skills made a difference in project outcomes.
✨Demonstrate Data-Driven Decision Making
As a Senior Product Manager, you'll need to make informed decisions based on data. Be prepared to share examples of how you've used data and insights to prioritise work, measure outcomes, and drive automation initiatives. This will show your analytical mindset and commitment to continuous improvement.
