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For Companies At a Glance
- Tasks: Ensure quality in financial crime processes and support team training.
- Company: Join Kroo, a forward-thinking bank focused on trust and customer love.
- Benefits: Generous leave, mental health support, hybrid working, and top-notch equipment.
- Why this job: Make a real impact in a mission-driven team while growing your career.
- Qualifications: Experience in fintech, strong AML knowledge, and analytical skills.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
What We're All About
Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.
Our Team
We are a multidisciplinary team of seasoned professionals from technology, banking, customer experience, marketing, and legal backgrounds, all united by a shared passion for the company's mission. Driven by collaboration, we are building the world's leading social bank, with a diverse group of inquisitive individuals focused on understanding customer needs and behaviours. This allows us to develop innovative products that create lasting, positive change in people's lives.
FinCrime Operations Quality Assurance
As part of this mission, our FinCrime Operations Quality Assurance function works in close partnership with the Training team, forming a cohesive "FinCrime Operations Quality & Training" unit to ensure excellence in everything we do.
How you will contribute:
- Learn the processes and procedures of the financial crime team
- Create QA scorecards for financial crime processes in line with the QA Framework
- Carry out regular and ad-hoc Quality Checks (QC) on both financial crime analyst's work and the FinCrime Operations processes themselves
- Conduct a root cause analysis to understand issues and identify areas for improvement
- Write clear QA summaries, along with detailed feedback for financial crime and the Team Leaders as part of their ongoing performance management
- Support the training needs of the FinCrime Operations teams by delivering regular and ongoing coaching and quality training sessions to improve the performance of individual analysts and the wider FinCrime Operations Team
- Develop QA MI and provide feedback to the relevant stakeholders on a regular basis
- Articulate QA findings to senior stakeholders in regular QA meetings
- Help the team to improve internal processes by applying best practices
About You / Requirements:
- Experience in a similar role within a fintech or financial services environment
- Good AML knowledge and understanding of compliance and regulatory requirements within financial services
- Strong attention to detail and analytical skills
- Be able to interpret data/MI and provide feedback to improve business processes
- Have experience providing tailored feedback to team members
Benefits:
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday
- Personal days: 3 personal days to use as needed
- Employer-sponsored volunteer program: up to 4 hours per month of employer-sponsored volunteer time
- Mental health support: access to Spill, our mental health support partner
- Workplace pension: 5% employee contribution and a 3% employer top-up
- Top-notch equipment: MacBook laptop and support in establishing your home office if required
- Modern office: access to our modern, bustling workspace in Farringdon, Central London
- Cycle to Work scheme
- Electric Car scheme
- Enhanced parental leave policy
- Room for growth in a fast-paced, high-growth start-up
- Full healthcare for you and your nuclear family via Vitality
Hybrid Working
At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in London is a splendid space that serves as a valuable resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices.
Diversity and Inclusion
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
Recruitment Agency Policy
At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. All candidates are kindly requested to submit their applications directly through the advertised platform. Please refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Quality Assurance Analyst (Financial Crime) employer: Kroo Bank
Contact Detail:
Kroo Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Analyst (Financial Crime)
✨Tip Number 1
Get to know Kroo's mission and values inside out. When you understand what makes them tick, you can tailor your conversations to show how you fit into their vision of being a trusted and loved bank.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and what they look for in a Quality Assurance Analyst. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for your interviews by practising common QA scenarios related to financial crime. Think about how you'd approach quality checks and root cause analysis, and be ready to share your insights during the chat.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Kroo team.
We think you need these skills to ace Quality Assurance Analyst (Financial Crime)
Some tips for your application 🫡
Know the Company: Before you start writing, take a moment to understand Kroo's mission and values. We want to see that you resonate with our vision of being a trusted and loved bank. Show us how your goals align with ours!
Tailor Your Application: Don’t just send a generic CV and cover letter. Highlight your experience in financial crime and compliance, and make sure to mention any relevant skills that match the job description. We love it when candidates show they’ve done their homework!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured applications that get straight to the point, especially when discussing your QA experience.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Kroo Bank
✨Know Your AML Basics
Make sure you brush up on your Anti-Money Laundering (AML) knowledge before the interview. Understanding compliance and regulatory requirements is crucial for a Quality Assurance Analyst in the financial crime sector. Be ready to discuss how these regulations impact processes and decision-making.
✨Showcase Your Analytical Skills
Prepare to demonstrate your strong attention to detail and analytical skills. Bring examples of how you've interpreted data or provided feedback that improved business processes in your previous roles. This will show that you can contribute effectively to the FinCrime Operations team.
✨Practice Root Cause Analysis
Familiarise yourself with root cause analysis techniques. Be prepared to discuss how you've identified issues in past roles and what steps you took to resolve them. This will highlight your problem-solving abilities and your commitment to continuous improvement.
✨Engage with the Team Spirit
Kroo values collaboration, so be ready to talk about your experience working in multidisciplinary teams. Share examples of how you've supported colleagues through coaching or training sessions, as this aligns perfectly with the role's focus on developing the FinCrime Operations team.
