Kroo Bank is seeking a proactive Collections Specialist to lead the First Line Lending Operations function in Manchester. You will engage with customers via in-app chat, email and calls, managing arrears and lifecycle events while supporting senior leadership.
You will shape the Lending Operations team, deliver reports on key metrics, and collaborate with underwriting and policy to align risk and strategy in a fast-paced fintech setting.
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Financial Wellbeing & Collections Specialist in Manchester employer: Kroo Bank
Kroo is an exceptional employer that prioritises integrity, transparency, and a customer-centric culture, making it a fantastic place for a Compliance Manager to thrive. With generous benefits including 25 days of annual leave, mental health support, and opportunities for personal growth in a dynamic fintech environment, employees are empowered to make a meaningful impact while enjoying a modern workspace in Central Manchester. The company's commitment to diversity and inclusion further enhances its welcoming atmosphere, ensuring every team member feels valued and supported.
