At a Glance
- Tasks: Support 300 users and ensure IT systems run smoothly in a dynamic digital banking environment.
- Company: Join Kroo, a fast-growing digital bank with a focus on innovation and inclusivity.
- Benefits: Enjoy generous holiday leave, mental health support, and a hybrid working model.
- Other info: Flexible interview process and commitment to diversity and inclusion.
- Why this job: Be part of a team that shapes the future of banking technology while growing your skills.
- Qualifications: Experience as a Mac systems administrator and a passion for user experience in tech.
The predicted salary is between 36000 - 60000 £ per year.
The Kroo is growing and we would love to hear from you if you are interested in joining us on our journey! As a Systems Administrator within our IT team, you will be responsible for providing support to our 300 end users and ensuring their IT equipment and systems are working correctly by ensuring the reliability, security, and efficiency of our IT infrastructure. The team is responsible for the day-to-day management, maintenance, and optimisation of our systems, which makes a critical contribution to the seamless operation of our digital banking platform.
Responsibilities
- Contribute to the rollout, management and administration of core service infrastructure, taking the lead on specific systems or projects as appropriate.
- Work on the design, deployment, and documentation of new solutions and of enhancements to existing solutions in line with agreed technical standards and policies, as well as manage and administer our current products and services.
- Set up accounts for new joiners and make adjustments as necessary for current employees as they move into new roles/departments.
- Administer MDM solutions for company laptops and BYOD.
- Integrate ZTNA solutions to ensure secure access to cloud-based applications.
- Collaborate with the IT Security team to develop, implement, and enforce robust security policies and procedures.
- Align IT practices with broader security initiatives.
- Understand current operational security issues and develop solutions.
- Apply patches and updates to system and third-party applications.
- Contribute to creating an IT self-service system, including a wiki, and potentially including AI if appropriate.
- Provide support to staff for technical issues with their devices or systems.
Technology
You will get to work with a variety of technologies. Our current tech stack includes:
- macOS and ChromeOS
- Google Workspace, including security elements such as DLP and device management
- Jamf Pro (including Protect, Connect, and Security Cloud)
- Make for automation tooling
- Slack
- 1Password
- Atlassian (Jira & Confluence)
Requirements
About You
This is an exciting role for a Mac systems administrator with strong knowledge of the basics who is looking to learn more and take the next step in their career. We have a small number of essential requirements and encourage applications from anyone who meets these even without meeting the preferred skills and experience.
Essential
- Experience working in a Mac system administrator role with:
- macOS
- Atlassian (Jira & Confluence)
- Google Workspace
- Slack
- Password management tools
- Mobile Device Management tools
- A desire to be part of an inclusive and diverse culture in which everyone thrives.
- An approach to your work that focuses on a positive user experience within a security-focused environment.
Preferred
- Experience working with ChromeOS, Google device management, Google Cloud Platform, and Make.
- Experience with the Jamf suite of products for Apple device management (Pro, Protect, Connect, Security Cloud).
- Some experience with Google Cloud Platform.
- Experience working in a financial services or similarly regulated environment.
- Proficiency in implementing IAM solutions to control access to critical systems and resources.
- Familiar with standards such as ISO 27001 and CIS Benchmarking.
- An interest in collaborating with senior management to develop and execute IT strategies aligned with business objectives.
Process
We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:
- 30-minute meet and greet with our talent acquisition specialist via Google Hangouts.
- 1-hour technical interview with the hiring manager via Google Hangouts.
- 45-minute Final interview.
Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.
Benefits
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday, and 1 day off during the week of your birthday.
- Personal days: 3 personal days to use as needed.
- Employer-sponsored volunteer program: up to 4 hours per month of employer-sponsored volunteer time.
- Mental health support: access to Spill.
- Workplace pension: 5% employee contribution and 3% employer top-up.
- Learning and development: after 1 year, access to £500 from the Kroo Learning Fund.
- Top-notch equipment: MacBook and support for home office setup if required.
- Hybrid working: mix of remote and office work with a London office available.
- Cycle to Work and Electric Car schemes.
- Enhanced parental leave.
- Room for growth within a fast-paced start-up.
- Full healthcare for you and your family via Vitality.
Working arrangement
Our hybrid policy gives flexibility for using the office space to boost productivity. This role involves Monday to Friday work with a mix of remote and office days.
Diversity and Inclusion
We are committed to a diverse and inclusive workplace. Reasonable adjustments are available for candidates throughout the recruitment process.
Agency policy
To all Recruitment Agencies: agency resumes are strictly prohibited. Please submit applications directly through the advertised platform.
System Administrator in London employer: Kroo Bank
Kroo Bank is an excellent employer that prioritises employee well-being and professional growth, offering a dynamic work culture in the heart of Manchester. With a hybrid working model, employees enjoy flexibility while being part of a collaborative team dedicated to combating financial crime. The bank provides comprehensive training and development opportunities, ensuring that you can advance your career while making a meaningful impact in safeguarding our customers and the business.
StudySmarter Expert Advice🤫
We think this is how you could land System Administrator in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Kroo Bank values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Kroo Bank might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Kroo Bank!
✨Direct Apply to Kroo Bank
Let's not forget to apply directly through the Kroo Bank website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace System Administrator in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Kroo Bank.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Kroo Bank. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Kroo Bank
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
