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For Companies At a Glance
- Tasks: Ensure excellence in financial crime processes through quality assurance and training.
- Company: Join Kroo, a forward-thinking bank focused on trust and customer love.
- Benefits: Enjoy generous holidays, mental health support, and a hybrid working model.
- Why this job: Make a real impact in the fintech world while growing your career.
- Qualifications: Experience in fintech, strong AML knowledge, and analytical skills required.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
What We're All About
Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.
Our Team
We are a multidisciplinary team of seasoned professionals from technology, banking, customer experience, marketing, and legal backgrounds, all united by a shared passion for the company's mission. Driven by collaboration, we are building the world's leading social bank, with a diverse group of inquisitive individuals focused on understanding customer needs and behaviours. This allows us to develop innovative products that create lasting, positive change in people's lives.
FinCrime Operations Quality Assurance
As part of this mission, our FinCrime Operations Quality Assurance function works in close partnership with the Training team, forming a cohesive "FinCrime Operations Quality & Training" unit to ensure excellence in everything we do.
How you will contribute
- Learn the processes and procedures of the financial crime team
- Create QA scorecards for financial crime processes in line with the QA Framework
- Carry out regular and ad-hoc Quality Checks (QC) on both financial crime analyst's work and the FinCrime Operations processes themselves
- Conduct a root cause analysis to understand issues and identify areas for improvement
- Write clear QA summaries, along with detailed feedback for financial crime and the Team Leaders as part of their ongoing performance management
- Support the training needs of the FinCrime Operations teams by delivering regular and ongoing coaching and quality training sessions to improve the performance of individual analysts and the wider FinCrime Operations Team
- Develop QA MI and provide feedback to the relevant stakeholders on a regular basis
- Articulate QA findings to senior stakeholders in regular QA meetings
- Help the team to improve internal processes by applying best practices
About You / Requirements
- Experience in a similar role within a fintech or financial services environment
- Good AML knowledge and understanding of compliance and regulatory requirements within financial services
- Strong attention to detail and analytical skills
- Be able to interpret data/MI and provide feedback to improve business processes
- Have experience providing tailored feedback to team members
Benefits
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday
- Personal days: 3 personal days to use as needed
- Employer‐sponsored volunteer program: up to 4 hours per month of employer‐sponsored volunteer time
- Mental health support: access to Spill, our mental health support partner
- Workplace pension: 5% employee contribution and a 3% employer top‐up
- Top‐notch equipment: MacBook laptop and support in establishing your home office if required
- Modern office: access to our modern, bustling workspace in Farringdon, Central London
- Cycle to Work scheme
- Electric Car scheme
- Enhanced parental leave policy
- Room for growth in a fast‐paced, high‐growth start‐up
- Full healthcare for you and your nuclear family via Vitality
Hybrid Working
At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in London is a splendid space that serves as a valuable resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices.
Diversity and Inclusion
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
Recruitment Agency Policy
At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. All candidates are kindly requested to submit their applications directly through the advertised platform. Please refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Quality Assurance Analyst (Financial Crime) in London employer: Kroo Bank
Contact Detail:
Kroo Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Analyst (Financial Crime) in London
✨Tip Number 1
Get to know Kroo's mission and values inside out. When you understand what makes them tick, you can tailor your conversations to show how you fit into their vision of being a trusted and loved bank.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might just land you a referral, which is always a bonus.
✨Tip Number 3
Prepare for interviews by practising common questions related to quality assurance and financial crime. Use the STAR method to structure your answers, showcasing your experience and how it aligns with Kroo's needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Kroo team.
We think you need these skills to ace Quality Assurance Analyst (Financial Crime) in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and our mission shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a positive impact in the financial sector.
Tailor Your Experience: Make sure to highlight your relevant experience in fintech or financial services. We love seeing how your background aligns with what we do, so don’t be shy about showcasing your skills in AML and compliance!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications without any confusion.
Apply Through Our Website: Remember, the best way to apply is through our website. It’s super easy and ensures your application gets to the right place. Plus, it shows us that you’re serious about joining our team!
How to prepare for a job interview at Kroo Bank
✨Know Your AML Basics
Before heading into the interview, brush up on your Anti-Money Laundering (AML) knowledge. Understand the compliance and regulatory requirements within financial services, as this will show that you’re not just familiar with the terms but can also apply them in real-world scenarios.
✨Showcase Your Attention to Detail
As a Quality Assurance Analyst, attention to detail is key. Prepare examples from your past experiences where your keen eye for detail made a difference. Whether it was catching an error or improving a process, these stories will highlight your analytical skills.
✨Prepare for Root Cause Analysis Questions
Expect questions about how you would conduct root cause analysis. Think of specific instances where you identified issues and implemented solutions. This will demonstrate your problem-solving abilities and your proactive approach to quality assurance.
✨Practice Articulating Feedback
Since providing tailored feedback is part of the role, practice how you would deliver constructive criticism. Use clear, concise language and focus on how your feedback can help improve performance. This will show that you can communicate effectively with team members and stakeholders alike.
